Higher Standards For Higher Expectations
Founded in 1984 by Mike Santana, our family-owned business has served the Ontario community for over 36 years. We've built our reputation on providing exceptional customer service, meticulous repairs, and unwavering attention to detail.
Mission Statement
Our mission is to provide our customers with peace of mind, knowing their vehicles are in the most capable hands. We prioritize quality, efficiency, and open communication throughout the repair process.
Our Expertise
At Santana's Auto Body, we offer a comprehensive range of services to restore your vehicle to its pre-accident condition, or even better.
Services include
- Collision Repair & Painting: Our certified painters utilize state-of-the-art technology and paint matching expertise to ensure seamless repairs.
- Auto Glass Replacement: We handle all types of windshield, door glass, and back glass replacements, utilizing genuine parts for optimal performance.
- Auto & Truck Detailing: We meticulously restore the entire vehicle, inside and out, leaving it looking like new.
- Reconditioning: We skillfully repair minor damage, restoring your vehicle's value and appearance.
- Towing & Assistance: We provide prompt and reliable towing services and assist with the processing of virtual and app-based insurance claims.
Customer-Focused Approach
We understand the stress and inconvenience that comes with vehicle repairs. That's why we prioritize clear communication, timely updates, and transparent billing practices. Our friendly and knowledgeable staff is dedicated to assisting you throughout the process.
Client Testimonials
"Santana's Auto Body repaired my vehicle after a fender bender, and they did an amazing job! The repairs were perfect, and the service was exceptional. Highly recommended!" - Satisfied Customer
Choosing Santana's Auto Body
With an unwavering commitment to quality, transparency, and customer satisfaction, Santana's Auto Body is your reliable partner in automotive repair and restoration. Contact us today and experience the difference!
Quality of Work
Reviews highlight the exceptional quality of work provided by Santana Auto Body. Multiple reviewers praised the shop's ability to restore their vehicles to a brand-new condition, with some even stating that it was impossible to tell their car had been damaged. The shop's attention to detail, color matching, and precision are notable strengths.
Professionalism and Customer Service
The professionalism and customer service of Santana Auto Body are highly commended. Reviewers appreciated the shop's prompt communication, courtesy, and willingness to go the extra mile to ensure their satisfaction. The staff, including Mike and Marco, are mentioned by name for their exceptional service.
Efficiency and Timeliness
While some reviewers experienced delays, the majority were impressed with the shop's efficiency and timeliness. Many mentioned quick turnaround times, with some repairs completed within two weeks.
Challenges and Areas for Improvement
Some reviewers experienced issues with communication, delays, and unauthorized repairs. One reviewer had a negative experience with a previous repair and felt that their concerns were not addressed.
Be the first to review Santana's Auto Body.
Write a Review
