Avert and solve problems, grow and prosper through life's challenges.
At Alleyne Insurance, we are dedicated to helping individuals and small businesses navigate the complexities of insurance and financial services. With over 25 years of experience in the industry, our agency has been providing Auto Insurance, Homeowners Insurance, and Life Insurance to the Mt. Airy, Germantown, and Chestnut Hill areas of Philadelphia since 1994.
At the helm is Craig Alleyne, a graduate of Delaware State University and a licensed insurance professional with expertise in Property & Casualty, Life, Accident & Health Insurance. Craig is a committed member of Omega Psi Phi Fraternity, Inc and West Mt. Airy Neighbors, and has lived in Philadelphia for over 25 years.
Our mission is to empower individuals and small businesses to manage the risks of everyday life, recover from the unexpected, and realize their dreams. We strive to provide exceptional service, expert advice, and personalized attention to our clients. Whether you are an individual or a small business seeking insurance, our licensed team is qualified to address your insurance needs.
Our Services
At Alleyne Insurance, we offer a range of insurance products and services designed to meet the unique needs of our clients. These include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
Our Expertise
Our team of licensed professionals has extensive experience in the insurance industry, with a deep understanding of the local community and its needs. We take pride in using our expertise to educate our clients and help them make informed decisions about their insurance needs.
Join Our Team
We are always looking for motivated and ambitious individuals to join our team. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team. We offer a range of opportunities, including Account Representative and Insurance Staff positions.
Contact Us
To learn more about how we can help you, please get in touch with us. You can reach us by phone at (215) 438-8440 or by visiting our office at 6841 Germantown Avenue, Philadelphia, PA 19119-2113.
Poor Customer Service and Unprofessional Staff
Many reviewers have expressed their disappointment and frustration with the customer service provided by Craig Alleyne Insurance. Several reviewers have reported having negative experiences with the staff, citing rude and unprofessional behavior, including being hung up on, ignored, and receiving unhelpful responses. Some reviewers have also reported difficulties in getting in touch with the office, with phones going unanswered and messages left without callback.
Lack of Efficiency and Accountability
Reviewers have also criticized the agency for being inefficient and unaccountable. Several reviewers have reported delays in receiving policy documents, and one reviewer had to wait an entire month for a simple policy change. Additionally, some reviewers have reported difficulties in getting errors corrected, with supposed "fixes" not being taken seriously.
Positive Experiences are Few and Far Between
Despite the numerous negative reviews, a few reviewers have had positive experiences with Craig Alleyne Insurance. One reviewer praised the staff for being "amazing" and taking the time to explain policy details. Another reviewer reported a pleasant experience with the agency, citing courteous and responsive staff.
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