Auto Glass Express was born from a simple vision: to provide exceptional auto glass repair and replacement services with unparalleled customer care. Founded by Mark and Ladan, a passionate husband and wife team in Berkeley, California, we believe in treating every customer with the respect and individualized attention they deserve.
Our Expertise
Our team of experienced technicians is highly skilled in all aspects of auto glass repair and replacement. Led by Elver, who boasts decades of experience in the industry, we handle everything from minor chip repairs to complete windshield replacements and advanced ADAS camera recalibrations. We work on all makes and models of vehicles, ensuring you get the best service possible.
Why Choose Auto Glass Express?
- Attention to Detail: We meticulously inspect every vehicle before and after repairs to ensure your safety and satisfaction.
- Competitive Pricing: We work with major insurance providers and offer competitive prices for out-of-pocket repairs.
- Exceptional Customer Service: Our friendly and attentive staff is dedicated to understanding your needs and providing personalized solutions.
- Convenience: Choose between convenient in-shop services or our reliable mobile windshield repair option.
- Comprehensive Services: We handle everything from windshield chip repairs to advanced ADAS camera recalibrations and offer a wide range of glass options to meet your individual needs.
Beyond just repairs, we provide peace of mind. With our extensive network, we source high-quality replacement glass at competitive prices, ensuring you get the best value for your money. We also offer a comprehensive warranty on all our work, so you can rest assured you are making a sound investment.
Our Mission
At Auto Glass Express, we strive to be your trusted partner for all your auto glass needs. We believe in building lasting relationships with our clients through exceptional service, transparent communication, and fair pricing.
Overall Experience
The majority of customers who visited Auto Glass Express had a positive experience, praising the shop's efficiency, competitive pricing, and helpful staff.
Positive Aspects
- Fast and Efficient Service: Many customers appreciated the quick turnaround time for their repairs, with some even receiving same-day service.
- Competitive Pricing: Several reviewers mentioned that the prices were fair and competitive, with one customer even paying less than the quoted amount.
- Knowledgeable and Friendly Staff: The staff at Auto Glass Express were consistently praised for their knowledge, helpfulness, and friendly demeanor.
- Attention to Detail: One customer was impressed that the staff went above and beyond to source a rare part for their vehicle, and another appreciated the extra effort to clean out broken glass from their car.
Negative Aspects
- Poor Workmanship and Negligence: A few customers reported poor workmanship, including mistakes made during repairs and a lack of accountability for these mistakes.
- Lack of Resolution: Some customers were unhappy with the shop's response to their concerns, citing a lack of effort to resolve issues and a tendency to blame the customer.
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