"Say what you'll do and do what you say." Bob Smith
At Bob Smith Plumbing, we're proud to be the leader in cast iron sewer pipe repair and replacement in South Florida. With over 45 years of experience, we've built a reputation for providing the highest quality and most innovative plumbing solutions to our communities. Our commitment to excellence is rooted in our founder's deep industry knowledge and unwavering dedication to customer satisfaction.
Our Services
We offer a range of services designed to address the unique needs of cast iron sewer pipe repair and replacement. From video inspections to LightRay pipelining and descaling, our team is equipped with the latest technology and techniques to provide comprehensive solutions for our customers. Whether you're dealing with a cast iron sewer failure or looking to prevent future issues, we're here to help.
Our Commitment to You
At Bob Smith Plumbing, we're committed to repairing your home quickly, safely, and thoroughly. We understand the importance of time when it comes to addressing sewer pipe issues, and our team is primed for rapid response to ensure that your repair is addressed with the efficiency and urgency it demands. We're committed to safety, using only the highest safety standards and observing OSHA regulations to ensure the well-being of your home and family. Finally, we're committed to providing comprehensive solutions that address every aspect of your underground sewer system, leaving no detail unresolved.
Our Five Pillars
Our commitment to quality, innovation, safety, customer satisfaction, and thorough diagnostics is reflected in our Five Pillars:
- Comprehensive Diagnostics: We place a premium on thorough and accurate problem detection through video inspections and other diagnostic tools.
- Quality and Durability: We're dedicated to delivering durable solutions that stand the test of time, using superior materials and techniques to ensure long-lasting results.
- Innovative Techniques: We employ cutting-edge technology and innovative methods to tackle sewer pipe repair challenges, including advanced camera systems and proprietary hydro-excavation machinery.
- Continuous Improvement: We're dedicated to continuous improvement, consistently enhancing our services and team skills through regular company meetings, advanced training, and active community engagement.
- Safety and Preservation: We prioritize the integrity of your home's interiors, using non-destructive approaches and nontoxic materials to ensure the safety of your residence and its occupants.
Overall Experience
The majority of customers have had an excellent experience with Bob Smith Plumbing, praising the company's professionalism, expertise, and customer service.
Work Quality and Professionalsim
Customers have praised the company's work quality, stating that the workers are knowledgeable, professional, and courteous. They have also commended the company's ability to complete jobs quickly and efficiently, often exceeding customer expectations.
Communication and Customer Service
Many customers have praised the company's communication and customer service, stating that the office staff, including Francesca and Loni, are helpful, responsive, and keep customers informed throughout the process.
Tunneling and Pipe Replacement
The company's tunneling and pipe replacement services have received high praise from customers, who appreciate the expertise and efficiency of the workers.
Recommendations
Many customers have highly recommended Bob Smith Plumbing to friends and family, citing the company's professionalism, expertise, and excellent customer service.
One Negative Review
One customer had a negative experience with the company's financing options, citing high interest rates and a lien placed on their property without their knowledge.
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