At Service Champions, we're dedicated to providing top-notch plumbing, HVAC, and drain cleaning services to homeowners in Southern California. Our team of expert technicians is committed to delivering exceptional service, ensuring that our customers receive the best possible experience.
Our Story
Our success has always been guided by the idea that if you're not happy, you don't pay. Period. We pride ourselves on our "Happy Money Promise, " which guarantees that our customers are completely satisfied with our services. Our team of friendly, trained, and knowledgeable technicians is dedicated to providing unparalleled service, ensuring that our customers receive the best possible experience.
Our Services
We offer a wide range of services, including plumbing repair and maintenance, drain cleaning, water heater service, whole house water filter installation, air conditioning maintenance, repair, and installation, as well as heating maintenance, repair, and installation. Our team is trained to service, repair, and install all brands, makes, and models of heaters and air conditioners. We also provide whole house fan and thermostat installation, as well as insulation services, including attic insulation and radiant barrier installation.
Our Commitment
At Service Champions, we're committed to providing exceptional service, and we back it up with our "Peace of Mind" guarantees. We offer hassle-free financing options, and our prices are always upfront and transparent. We don't believe in surprise fees, and we're dedicated to ensuring that our customers are completely satisfied with our services.
Our Team
Our team of expert technicians is trained to provide exceptional service, and we hire not just for aptitude but also for attitude. We believe that our technicians are the friendliest in the business, and we're committed to ensuring that they receive ongoing training to stay up-to-date with the latest techniques and technologies.
Our Community
At Service Champions, we're committed to giving back to our community. We believe in doing good deeds for free, and we're dedicated to making a positive impact in the communities we serve.
Unsatisfactory Experience
Many customers have reported negative experiences with Service Champions, citing unprofessional behavior, misdiagnosis, and overpricing. Several reviewers claimed to have been taken advantage of, with one stating that the company took their money without providing the services promised.
Diagnosis and Repair
Some customers felt that the company did not properly diagnose the issue with their HVAC system. One reviewer reported that a technician came out and told them that their system needed to be replaced, only to later find that the wires had been cut off. Another reviewer discovered that vents had been closed, causing their system to malfunction.
Communication Issues
Poor communication was a common theme among the negative reviews. Many customers reported that they did not receive the follow-up calls they were promised, or that the company did not contact them regarding the status of their repairs.
High Pricing
Several reviewers claimed that Service Champions quoted them outrageously high prices for repairs, with one reviewer being told that a replacement system would cost $20,000.
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