Transforming Spaces with Elegance and Expertise
At GP Drapery, we pride ourselves on being a premier provider of custom drapery solutions for both residential and commercial clients. With over 15 years of experience, we have established ourselves as experts in the industry, specializing in high-end, multi-room residences and fast-paced hotel projects. Our team of professionals is dedicated to providing a simple and friendly approach to window treatment installations, ensuring that our clients receive the highest level of quality and service.
Our Story
Our company was founded in 2003 by Stacey Finch, and since then, we have grown into a first-class full-service drapery company. We take pride in our expertise in custom draperies, roman shades, cutting-edge drapery hardware, and forward-thinking installations. Our team excels at logistics and installation management, schedule adherence, and quality craftsmanship in all areas. We set ourselves apart from the competition by meeting deadlines, staying within budgets, and providing hassle-free solutions to our clients.
Our Services
We offer a wide range of services, including commercial drapery, spa drapery, outdoor drapery, and home drapery. Our commercial drapery services cater to high-end businesses, hotels, and restaurants, providing them with custom window treatments that enhance their ambiance and functionality. Our spa drapery services focus on creating a peaceful and serene atmosphere in bathroom spaces, using natural fibers and neutral colors to soften the space. Our outdoor drapery services provide clients with custom solutions for their outdoor living spaces, while our home drapery services cater to homeowners seeking to enhance the beauty and functionality of their homes.
What Sets Us Apart
At GP Drapery, we take pride in our attention to detail, our commitment to quality, and our dedication to providing exceptional customer service. We have worked with some of the biggest names in the industry, including top interior designers, architects, and hotels. Our team is highly experienced and knowledgeable in all aspects of drapery installation, and we are always willing to go the extra mile to ensure that our clients are completely satisfied with our services.
Customer Service Issues
The majority of the reviewers had negative experiences with the customer service of the company. Marina H. was promised an estimate, but the owner failed to show up and made her call multiple times. Genie H. was refused service because of a previous Yelp review, and Chiara K. had to call constantly to get an update on her order. Thuy T. was charged $85 for measurements, but the quote was expensive, and the owner didn't answer her calls.
Quality of Work
Some reviewers were unhappy with the quality of work. Chiara K. received a chair with a poor finish, and the company failed to rectify the issue. Thuy T. was unhappy with the quote and the customer service.
Positive Experiences
On the other hand, some reviewers had positive experiences. Michael L. was happy with the repair of his couch cushion, and Brett V. appreciated the friendly staff and the quality of the remnants. Adrian K. and Gretchen H. liked the high-end fabrics and the welcoming staff.
Pricing
Many reviewers mentioned that the prices were high. Brett V. mentioned that the store was pricey, but the quality was good. Adrian K. and Gretchen H. mentioned that the fabrics were expensive, but the quality was high.
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