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At Twin Cities Dermatology Center and Equation Medical Spa and Skin Care, we are dedicated to delivering compassionate, innovative, and evidence-based medical and aesthetic care to our patients. Our team of dermatology experts, led by board-certified dermatologist and dermatopathologist Dr. Margareth Pierre-Louis, MD, MBA, FAAD, FASDP, is committed to providing exceptional care that addresses the unique needs of each patient.
Our Purpose
Our purpose is to help our patients achieve visible wellness through world-class dermatology, cutting-edge research, personalized education, and exceptional customer service. We believe that healthy skin, hair, and nails are the foundation of overall health and well-being, and we are dedicated to helping our patients achieve their best possible physical and mental health.
Our Values
At Twin Cities Dermatology Center and Equation Medical Spa and Skin Care, we hold the following values dear:
- Respect for all human beings: We believe that every individual deserves to be treated with dignity and respect.
- Protection of privacy: We are committed to protecting the confidentiality of our patients' information.
- Evidence-based medicine: We believe that the best care is based on scientific evidence and sound medical principles.
- Transparent decision-making: We believe that our patients have the right to know what is happening at all times during their treatment.
- Dignified delivery of care: We are committed to delivering care with compassion and empathy.
Our Services
We offer a wide range of services to help our patients achieve their health and wellness goals. Our services include:
- Medical dermatology: We provide comprehensive medical dermatology services, including diagnosis and treatment of skin conditions such as acne, eczema, psoriasis, and skin cancer.
- Hair loss treatment: We offer a range of hair loss treatment options, including platelet-rich plasma (PRP) therapy, low-level laser therapy (LLLT), and hair transplantation.
- SHAKE obesity program: Our SHAKE program is a comprehensive weight loss program that uses semaglutide or tirzepatide weight loss injections to help patients achieve their weight loss goals.
- Spa services: We offer a range of spa services, including facials, injectables, lasers, and platelet-rich plasma (PRP) therapy.
- Membership program: We offer a membership program that provides our patients with access to a range of services, including unlimited spa services, discounts on products, and priority scheduling.
Our Expertise
Dr. Margareth Pierre-Louis is a nationally recognized board-certified dermatologist and dermatopathologist with years of experience in inflammatory skin diseases, pigmentation disorders, and hair loss. She is the author of the book "Hair Loss Could Save Your Life!" and is a consultant for Target Corporation and the Comprehensive Research Group.
Our History
At Twin Cities Dermatology Center and Equation Medical Spa and Skin Care, we have a long history of providing exceptional care to our patients. Our team of dermatology experts is dedicated to delivering compassionate, innovative, and evidence-based medical and aesthetic care.
Mixed Reviews
Issues with Service and Billing
Reviews highlight issues with the dermatology center's service and billing practices. Some reviewers experienced long wait times, failure to return calls, and unauthorized charges to their credit cards. Others reported that the center refused to work with their insurance companies, instead insisting on private pay.
Concerns with Professionalism
Several reviewers expressed concerns about the professionalism of the center's staff, including Dr. Pierre-Louis. Some reported that she made mistakes during procedures, such as removing the wrong cyst, and failed to acknowledge or rectify the errors. Others noted that she was disorganized and took out her frustrations on her staff.
Praise for Dr. Pierre-Louis and Staff
On the other hand, some reviewers praised Dr. Pierre-Louis and her staff for their kindness, helpfulness, and professionalism. They reported positive experiences with the center, including quick appointment scheduling, thorough care, and effective treatment of skin issues.
Staff Turnover and Training
Some reviewers noted that the center has high staff turnover, which may contribute to difficulties with communication and billing. Others mentioned that some staff members may need additional training to improve their skills and customer service.
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