At Twin Cities Physicians, we are dedicated to providing top-notch primary care services to senior communities in the Minneapolis/St. Paul metropolitan area. Our mission is to deliver compassionate, innovative, and personalized care to our patients, while supporting the staff and residents in senior living communities.
Our Story
Born out of a strong local need for improved geriatric-focused primary care services, Twin Cities Physicians aims to provide an unmatched level of service and quality of care for residents. Our innovative model addresses the unique needs of senior populations, coupled with the needs of staff, through on-site primary care, personalized 24/7 support, technological innovation, care coordination, and a geriatric focus.
Our Services
Our comprehensive services are designed to meet the needs of seniors and staff in senior living communities. We offer:
- On-Site Primary Care: Convenient, high-quality primary care services delivered on-site in senior communities.
- Advanced Wound Care Therapy: Specialized care for complex wounds, promoting optimal healing and quality of life.
- Care Coordination: Streamlined care coordination, ensuring seamless transitions and communication between healthcare providers.
- 24/7 Provider Access: Personalized support and access to our care team, 24 hours a day, 7 days a week.
- Technological Innovation: Leveraging emerging technology to improve care outcomes, communications, and operational efficiency.
- Geriatric Focus: Our providers are geriatric trained, focusing on the unique needs of senior populations, providing evidence-based, research-rooted solutions.
What Sets Us Apart
Our commitment to compassionate, personalized care sets us apart. We prioritize building strong relationships with our patients, families, and staff, ensuring that every individual receives tailored care and support. Our team of geriatric-trained providers, advanced practitioners, and care coordinators work together to deliver exceptional care, education, and support.
Get to Know Us
Learn more about our provider leaders, our goals, recent work, and resources available to your organization below:
- Providers: Meet our team of experienced, geriatric-trained providers and advanced practitioners.
- Our Mission: Read about our mission to deliver compassionate, innovative, and personalized care to senior communities.
- Testimonials: Hear from satisfied clients and partners about their experience with Twin Cities Physicians.
- Speaking & Events: Learn about our educational events, workshops, and speaking engagements.
- FAQs: Find answers to frequently asked questions about our services and approach.
- Resources: Access valuable resources, including patient forms, support materials, and industry insights.
Concerns with Service and Care
Some reviewers expressed dissatisfaction with the service and care provided by Twin Cities Physicians (TCP). They mentioned issues with communication, lack of attention to patient needs, and substandard care. One reviewer mentioned that TCP is just a "billing mill" and doesn't truly care for its patients.
Negative Experiences with Specific Providers
Some reviewers had negative experiences with specific providers, including Amber Keyes-Benner, who increased a medication that made symptoms worse and then refused to explain or continue seeing the patient.
Positive Experiences with Care and Service
On the other hand, many reviewers had positive experiences with TCP, praising the care and service they received. They appreciated the attentive and compassionate providers, easy communication, and prompt response to concerns. Many reviewers mentioned specific providers who went above and beyond to provide excellent care.
Resident and Family Satisfaction
Several reviewers mentioned that the residents and families they worked with were very satisfied with the care and service provided by TCP. They appreciated the ease of communication, the compassion of the providers, and the overall quality of care.
