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Nestled in the heart of Tonawanda, One Stop Truck Auto offers a myriad of automotive solutions to keep your vehicles running smoothly and efficiently. With over two decades of experience, our certified technicians have become the trusted name for reliable auto repair and maintenance in the area.
Experienced Technicians and Advanced Equipment
Our team is led by Duane Sawyer, a seasoned automotive technician with deep-rooted knowledge of the industry. Together, we boast over 20 years of combined experience, ensuring that your vehicle is in capable hands. We stay abreast of the latest advancements in diagnostic equipment and technology to provide accurate and efficient repairs.
Comprehensive Services
At One Stop Truck Auto, we offer a comprehensive range of services covering every aspect of automotive care. From routine maintenance to complex repairs, we cater to:
- General repairs: Engine tune-ups, transmission repairs, brake service, and electrical diagnostics.
- Preventative care: Oil changes, fluid flushes, and inspections.
- Specialized services: Transmission repair, brake pad replacement, and engine diagnostics.
Quality Parts and Workmanship
We prioritize quality and use only original equipment manufacturers (OEM) parts to ensure the highest standards. Our meticulous workmanship is backed by a comprehensive warranty, giving you peace of mind.
Transparency and Communication
At One Stop Truck Auto, we believe in open communication and transparency. Our technicians will thoroughly explain the issue, repair plan, and estimated costs before proceeding. We strive to earn your trust through honesty and integrity.
Wide Range of Services for Various Vehicles
From foreign and domestic cars to trucks, motorcycles, and RVs, we specialize in servicing all types of vehicles. We also offer specialized services for tractors, bobcats, snow plows, and golf carts.
Dedicated to Customer Satisfaction
Customer satisfaction is our highest priority. Our team goes above and beyond to ensure your experience is convenient and stress-free. We offer flexible scheduling, convenient drop-off and pick-up options, and transparent billing practices.
Services and Quality
The reviews highlight the mix of positive and negative experiences with this auto repair shop. While some customers praise the shop for its convenient services, fast turnaround times, and reasonable prices, others have had issues with the quality of work and the owner's demeanor.
Pros and Cons
Some reviewers have reported positive experiences, such as getting in and out quickly, friendly staff, and reasonable prices. For example, Mike S. mentions that the shop is one of the only places nearby that can provide a motorcycle state inspection with minimal hassle. Keith Simms praises the shop for its great prices and fast quality service. Christina Prohaska and Ms. Cc Ette both mention receiving excellent service, with Christina's vehicle being repaired and returned within 24 hours. Steph Stax sums up the shop's strengths as "reasonable, fast, friendly, and honest."
On the other hand, Michael Dudley had a profoundly negative experience, feeling that the owner was unfairly charging him for services and making mistakes with his vehicle. Jessica T. has also had issues, including repeat problems with her car overheating and mistakes made during repairs.
Conclusion
While this shop seems to have its strengths, there are also concerns about the quality of work and customer service. Potential customers should be aware of these mixed reviews and take them into consideration before choosing this shop for their auto repair needs.
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