Drive Away in Your Dream Car Today!
At Penn's Rock Primary Care, our dedicated team of family medicine specialists is committed to providing exceptional care, compassionate support, and uncompromising humanity to families living in and around Philadelphia, Pennsylvania. Our primary goal is to deliver quality care that improves your current health, ensuring people receive the treatment they need long before an emergency or surgical intervention is required.
Our Services
We offer a wide range of primary care services, including annual wellness visits, family medicine, on-site labs, and STD testing. Our team also provides substance management, weight management, Botox, and fillers. Additionally, we have expertise in addiction treatment and medical rehab, as well as aesthetics and weight loss. Our goal is to provide a convenient and welcoming experience for all our patients.
Our Approach
At Penn's Rock Primary Care, we take a holistic and multidisciplinary approach to medicine. We believe in providing personalized care that meets each individual's physical, mental, and spiritual needs. Our team is dedicated to helping each individual reach optimal health and wellness through our diverse array of tailored educational and outreach programs.
Meet Our Team
Our team of board-certified family medicine specialists, led by Dr. Monika Vansant and Carol Lu, CRNP, is committed to providing exceptional care to families living in and around Philadelphia. With over 80 years of combined experience, we are devoted to being your foundation for greater health.
Patient Testimonials
Don't just take our word for it! Our patients have praised our staff for their exceptional care and compassion. From the cleanliness of our office to the efficiency of our services, we strive to provide an exceptional patient experience.
Overall Experience
The reviewed healthcare providers at Pennrock Primary Care and Penn's Rock have garnered diverse opinions from patients. While some patients have had positive experiences, others have expressed disappointment and dissatisfaction.
Patient Expectations
Patients visiting Pennrock Primary Care and Penn's Rock have varying expectations from healthcare providers. Some patients seek attentive and compassionate care, while others expect efficient communication and pain management. Unfortunately, not all patients have received the level of care they expected.
Positive Experience
Patients who have had positive experiences praise the providers for being intuitive, holistic, and knowledgeable. Dr. Carol Lou, in particular, has received high praise for her compassionate and participatory approach to patient care. Patients appreciate the option to receive Medicinal Cannabis cards and the providers' willingness to listen to their needs.
Negative Experience
On the other hand, some patients have had negative experiences. Chanelle Henry felt that her visit was rushed and perfunctory, and she experienced delays in communication regarding her ADHD medication. Sparkle Corgi felt belittled and dismissed by her provider, who seemed more concerned with her childhood than her chronic pain. Sparkle also reported difficulty getting a referral to a specialist who accepted her condition.
Practitioner Praise
Terry Daly and Josiah N. Williams have praised the providers at Penn's Rock for being knowledgeable, compassionate, and efficient. They appreciate the option to get an appointment quickly and the providers' willingness to listen to their needs.
Advice
Based on the reviews, it seems that patients who seek compassionate and holistic care may want to consider Penn's Rock. However, those who require more tailored pain management or attention to chronic pain may want to explore other options.
Be the first to review Penn's Rock.
Write a Review
