We are not happy until you are happy.
At State Farm Insurance, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a State Farm Insurance Agent, I, Richard Oswald, am committed to providing exceptional service to my customers. With over 38 years of insurance experience, I have a deep understanding of the insurance industry and a passion for helping people protect what matters most to them.
Our Services
At State Farm Insurance, we offer a wide range of insurance products and services to meet the unique needs of our customers. Our services include:
Auto Insurance: We offer auto insurance coverage for individuals, families, and businesses. Our auto insurance policies provide protection against accidents, theft, and other risks.
Homeowners Insurance: Our homeowners insurance policies provide coverage for homes, condos, and townhouses. Our policies protect against damage to your property, as well as liability for injuries or damage to others.
Life Insurance: Our life insurance policies provide financial protection for your loved ones in the event of your passing. We offer term life insurance, whole life insurance, and universal life insurance.
Business Insurance: We offer a variety of business insurance options, including commercial auto insurance, workers' compensation insurance, and liability insurance.
Other Products: We also offer a range of financial services, including banking, mutual funds, and annuities.
Why Choose Us?
At State Farm Insurance, we pride ourselves on our commitment to customer service. Our knowledgeable and friendly agents work tirelessly to understand your unique needs and provide personalized insurance solutions. We offer:
Convenient Office Hours: Our office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. Saturday and Sunday appointments are also available.
24/7 Quotes and Service: We offer accurate and instantaneous quotes, 24 hours a day, 7 days a week.
Local Expertise: As a local agent, I have a deep understanding of the Carlinville community and am committed to providing personalized service to my customers.
Getting Started
If you're interested in learning more about our insurance products and services, please don't hesitate to contact us. You can reach us by phone at (217) 854-4737 or by visiting our office at 200 W Main St, Carlinville, IL 62626. We look forward to serving you.
Exceptional Customer Service
The reviewers of Richard Oswald State FarmAgency have had nothing but positive experiences with the agency. From the moment they switched to State Farm, they have received top-notch service from Jen, Richard, and the entire staff. The reviews highlight the agency's exceptional customer service, with words such as "great", "friendly", "professional", "responsive", and "customer-focused" being used to describe their interactions.
Professionalism and Responsiveness
What sets Richard Oswald State Farm apart is the staff's professionalism and responsiveness. Jen and Richard are praised for their quick responses to questions, updates, and requests, making sure that customers feel taken care of and informed throughout the process. The reviewers also appreciate the agency's honesty, transparency, and ability to simplify insurance matters, making it effortless for customers to navigate.
Community Support
The agency's commitment to the community is also noteworthy. Diane Hardy mentions that Richard Oswald State Farm supports the community by donating money and volunteering their time, adding to the agency's already impressive reputation.
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