Empowering Families to Honor Their Loved Ones
At The Boyd Family Funeral Home and Boyd-Brooks Funeral & Cremation Service, we understand the importance of honoring the life of a loved one with dignity and respect. Our mission is to provide exceptional funeral and cremation services to families in the Greater New Orleans area. Our commitment is to deliver personalized attention to every family we serve, ensuring that every tribute is both meaningful and memorable.
Our History
Established in 2007 by Donavin D. Boyd and Linear Brooks Boyd, our company was founded on the principles of quality, affordability, and unparalleled customer service. Since our inception, we have been dedicated to providing compassionate support to families during their most difficult moments. Our reputation for excellence has grown through the years, earning us recognition as one of the premier funeral homes in the region.
Our Services
We offer a comprehensive range of funeral and cremation services designed to meet the unique needs of every family we serve. From traditional funerals to non-traditional celebrations, we work closely with each family to ensure that their loved one's legacy is honored in a meaningful and memorable way. Our services include:
- Funeral and cremation services
- Memorial and celebration of life ceremonies
- Funeral and memorial planning
- Cremation and burial services
- Memorial and cemetery services
Our Facilities
We are proud to operate two state-of-the-art funeral homes, each strategically located in the Greater New Orleans area. Our beautifully appointed facilities are equipped to accommodate a wide range of services, from intimate gatherings to larger celebrations.
- The Boyd Family Funeral Home: Located at 5001 Chef Menteur Hwy. in New Orleans, LA 70126
- Boyd-Brooks Funeral & Cremation Service: Located at 4800 Downman Road in New Orleans, LA 70126
Our Staff
Our team of dedicated professionals is committed to providing compassionate support and expert guidance during the difficult times that follow the loss of a loved one. Our staff is comprised of experienced funeral directors, certified by the National Funeral Directors Association, who are dedicated to ensuring that every family is treated with dignity and respect.
Our Commitment
At The Boyd Family Funeral Home and Boyd-Brooks Funeral & Cremation Service, we are committed to providing exceptional service, unparalleled care, and personal attention to every family we serve. We believe that every life deserves to be celebrated, and we strive to honor that commitment with every service we perform.
About the Funeral Home
The reviews provide a mixed assessment of the Boyd Family Funeral Home, with both positive and negative experiences shared by customers.
Positive Experiences
Compassionate and Professional Service
Many reviewers praised the funeral home for their compassionate and professional service. They were grateful for the way the staff treated them with kindness, respect, and dignity during their time of bereavement. The reviewers appreciated the attention to detail and the excellent services provided, from preparing and presenting their loved ones to conducting the funeral services and providing support at the cemetery.
Quality of Service
The reviewers also commended the funeral home for their quality of service, stating that they felt like their loved ones were treated with care and respect. They appreciated the family-owned business's commitment to providing first-class service and making the families feel important.
Negative Experiences
Poor Communication and Hospitality
Some reviewers had a negative experience with the funeral home, citing poor communication and hospitality. They felt that the staff was not timely, made excuses, and was rude and unapologetic. One reviewer mentioned that the announcement of their loved one never appeared on the funeral home's Facebook page as promised.
Technical Issues
Another reviewer was disappointed that the funeral home did not live stream the service for those who could not attend, citing technical issues as the reason.
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