Empowering Clients with Knowledge and Understanding of the Law
Charbonnet Family Services has been a pillar of the New Orleans community for over 130 years, providing compassionate and personalized care to grieving families. Founded in 1883, our family-owned and operated business has upheld a tradition of excellence in funeral service, offering a comprehensive range of services to honor the unique lives of those we serve.
Our Commitment to Families
At Charbonnet Family Services, we believe in treating every life we celebrate with the utmost respect and dignity. We are dedicated to providing families with personalized and compassionate guidance throughout the grieving process.
Our Services
We offer a comprehensive array of services to cater to diverse needs. Our offerings include:
- Celebration of Life Services: Planning unique and meaningful memorial gatherings that reflect the personality and wishes of your loved one.
- Specialty Funeral Services: Attention to detail and customization are key in our traditional and jazz funerals.
- Cremation Services: Responsible and respectful handling of cremation arrangements.
- Elite Services: Our commitment to excellence extends to our premium-quality caskets and urns.
- Funeral Planning: Pre-planning your funeral allows you to make informed decisions and relieve the burden from loved ones.
Our Experience and Expertise
Throughout our long history, we have had the privilege of serving countless families in their time of need. Our experienced staff understands the emotional complexities of grief and are committed to providing personalized and sensitive support. We are dedicated to understanding your needs and guiding you through every step of the process.
Our Values
Our core values guide us in everything we do:
- Compassion: We offer a listening ear and understanding heart to every family we serve.
- Integrity: We uphold the highest ethical standards and transparency in all our practices.
- Professionalism: Our dedicated team is experienced, licensed, and committed to providing exceptional service.
- Community Involvement: We are actively involved in supporting local organizations and initiatives.
Contact Us Today
If you require the compassionate and personalized care of Charbonnet Family Services, please do not hesitate to contact us. We are available 24/7 to answer your questions and provide support.
General Experience with Charbonnet-Labat-Glapion Funeral Home
The reviews of Charbonnet-Labat-Glapion Funeral Home are mixed, with both positive and negative experiences shared by customers.
Positive Experiences
Some customers have had positive experiences with the funeral home, praising the professionalism and respect shown by the staff. Elder Patryce Jenkins was specifically mentioned as being helpful and professional. The services were described as "beautiful and respectful" and "perfectly organized and seamless". The staff was appreciated for their assistance and guidance during a difficult time.
Negative Experiences
On the other hand, some customers have had negative experiences, including issues with miscommunication, disorganization, and unprofessionalism. Some reviewers reported that the funeral home made mistakes, such as incorrect program times, failure to communicate with the family, and lack of respect for the mourning family. One reviewer even reported finding maggots on their loved one's body, which was deeply disturbing. Another reviewer was still waiting for a death certificate months after the funeral.
Areas for Improvement
Based on the reviews, it seems that the funeral home could improve in several areas, including communication, organization, and attention to detail. Some customers felt that the staff was unprofessional or unhelpful, and there were issues with mistakes and miscommunication.
