Indulge in Luxury at Our Hotel in Cary, NC
At The Umstead Hotel and Spa, we are dedicated to providing our guests with an unparalleled luxurious experience. Our Story
Nestled among the whispering Carolina pines on 12 acres of lakefront landscape in Cary, North Carolina, our boutique hotel and spa is a serene oasis that combines art, nature, and wellness in perfect harmony. As the only Forbes Five-Star Hotel in North Carolina, we take pride in offering our guests an unforgettable getaway, whether it's for a romantic escape or a corporate retreat.
Luxurious Accommodations
Our 150 guest rooms and suites are designed to provide a tranquil and luxurious retreat, complete with breathtaking views, stunning art-filled interiors, and opulent amenities. Whether you're looking to indulge in a rejuvenating spa treatment or simply unwind in style, our accommodations offer the perfect sanctuary.
Dining Experience
Led by celebrated chef Steven Greene, our culinary team at Herons restaurant is passionate about locally sourced ingredients and farm-to-table cuisine. From exquisite dinner options to delightful afternoon tea, our culinary program is designed to delight your senses and exceed your expectations.
Wellness and Relaxation
Our spa is a serene oasis where you can indulge in a range of pampering treatments, from rejuvenating massages to invigorating facials. Our expertly trained therapists will work with you to create a customized treatment plan that addresses your specific needs and leaves you feeling refreshed and renewed.
Weddings and Events
At The Umstead Hotel and Spa, we understand the importance of making your special day truly unforgettable. That's why we offer elegantly appointed function spaces, luxury suites, and gourmet catering to ensure that your wedding or event is a celebration to remember.
Art and Culture
Our hotel is also home to a private art collection featuring the works of renowned local and national artists, including famed glass artist Dale Chihuly. Our dedicated art gallery, which changes seasonally, allows us to rotate new artists' work into the hotel to complement our permanent collection.
Hotel Experience
The Umstead Hotel and Spa is a luxurious retreat with mixed reviews from guests. While some praised the hotel's amenities, service, and atmosphere, others were disappointed with the pool management, staff attitude, and outdated facilities.
Positive Experiences
Many guests enjoyed the hotel's spa services, including massages and facials. The staff at the spa were described as friendly, professional, and attentive. The hotel's restaurant, Herons, received positive reviews for its food and service. Some guests appreciated the hotel's ambiance, scenery, and relaxing atmosphere. The hotel's events team was also praised for their helpfulness and organization.
Negative Experiences
However, some guests experienced poor service, including long wait times, forgotten orders, and unhelpful staff. The pool area was overcrowded, and non-hotel guests were allowed to use the facilities, causing frustration among paying guests. Some guests were disappointed with the outdated facilities, including the bathrooms, and the lack of amenities such as comfortable chaises in the lounge areas.
Spa and Wellness
The spa was a highlight for many guests, with some praising the relaxing atmosphere and exceptional service. However, one guest was disappointed with the changes made to the spa, including the removal of comfortable chaises and the introduction of a "salt wall" feature.
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