Protecting your family, investing in your future.
At Billy Codman State Farm, our focus is on you, the customer, placing you at the center of everything we do. With over 59 years of Auto, Home, and Life insurance experience, backed by industry-wide top-performing company, State Farm, established in 1922, we are committed to providing exceptional service and personalized attention to our clients.
Our Insurance Services
We offer a wide range of insurance products and services to meet your individual needs. Our team is dedicated to helping you protect your family, first and foremost, and then assisting you in investing for your family's future. Our insurance products include Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, and Health insurance, as well as Banking and Annuities. We also offer notary services for your convenience.
Our Mission
Our mission is to provide unparalleled service and expertise to our clients, ensuring that they receive the best possible insurance coverage and financial guidance. We strive to build long-lasting relationships with our clients, providing them with personalized attention and tailored solutions to meet their unique needs.
Our Team
As a local insurance agent, I, Billy Codman, have been serving the Reno community for over 22 years. I was born and raised in Nevada and am proud to raise my three beautiful children here. I have been in the financial services industry for over 22 years and hold a Leadership Reno Sparks Graduate certification from the Reno Chamber of Commerce. My team and I are dedicated to providing exceptional service and expertise to our clients, ensuring that they receive the best possible insurance coverage and financial guidance.
Our Commitment
At Billy Codman State Farm, we are committed to being there for you before, during, and after all events that life brings. We are here to help you navigate the complexities of insurance and financial planning, providing you with personalized attention and tailored solutions to meet your unique needs.
Customer Reviews for State Farm Insurance
Common Issues with Customer Service
Some customers have reported poor customer service, with one reviewer mentioning that an agent started arguing and hung up on them when asked about a policy issue. This led to a lapse in coverage and subsequent fines and penalties.
Exceptional Customer Service and Professionals
On the other hand, many reviewers have had positive experiences with State Farm Insurance, particularly with agents Billy Codman, Nicole, and Esther. They have praised the agents for their professionalism, responsiveness, and willingness to help. Reviewers have also appreciated the agents' ability to explain policies clearly, provide competitive quotes, and handle claims efficiently.
Variety of Insurance Options
State Farm Insurance offers a range of insurance options, including property, auto, life, and business insurance. Reviewers have used the company for multiple policies, with some reporting significant savings compared to their previous insurance provider.
Office Staff and Availability
Reviewers have praised the office staff, particularly Nicole and Esther, for their friendliness, helpfulness, and responsiveness. Many have appreciated being able to communicate with the agents via phone, email, or in-person, and have reported that the office is available during convenient hours.
Conclusion
Overall, State Farm Insurance has a mix of positive and negative reviews, with some customers experiencing poor customer service and others having excellent experiences with the agents and office staff.
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