Quality You Can Trust. Integrity You Can Count On.
At Best Auto Repair Santa Cruz, we pride ourselves on being the go-to destination for all your Asian import auto repair needs in Santa Cruz, CA. With over 20 years of experience, our certified technicians use state-of-the-art diagnostic equipment and auto repair procedures to keep your vehicle in top condition. Whether you drive a Toyota, Lexus, Honda, Hyundai, Infiniti, Kia, Mazda, Nissan, Subaru, or any other Asian import, our skilled auto mechanics are here to provide you with top-notch service.
Our team is dedicated to providing you with the information you need to make informed decisions about your vehicle's maintenance and repair. We understand the intricacies of Japanese and Korean imports, and we specialize in hybrid repairs. Our goal is to build long-term relationships with our customers, and we strive to be the best and most knowledgeable in our craft.
Our History
Mick's Automotive was founded in 1997 in Santa Cruz, CA, and we've been proudly serving the community for over 20 years. We're proud to be one of the first shops in Santa Cruz County to become a Certified Green Business with The Monterey Bay Area Green Business Program. Our commitment to the environment is just one of the many reasons why our customers trust us with their vehicles.
Our Services
We offer a wide range of services to keep your vehicle running smoothly, including AC repair, alternators, belt and hose replacement, brake repair, car battery replacement, check engine light diagnostics, clutch repair, electrical diagnosis and repair, fuel injection cleaning and service, head gasket replacement, oil and fluid changes, power steering, pre-purchase inspections, radiator repair, scheduled maintenance, shocks/struts/CV axles, starters, timing belts/chain replacement, transmission service, and water pump repairs.
Our Commitment to You
At Best Auto Repair Santa Cruz, we're committed to providing you with the best possible service. Our knowledgeable technicians care about you and your vehicle, and we want to keep you on the road without any hassles or inconveniences. We're proud of our reputation for honesty, integrity, and quality workmanship, and we're confident that you'll be satisfied with our services.
Overall Experience
The reviews for Mick's Automotive overwhelmingly praise the service provided by the team. Customers have been impressed with the knowledge, friendliness, and professionalism of the staff. Many reviewers have mentioned the convenience of online scheduling, text updates, and detailed communication throughout the repair process.
Communication and Feedback
Reviewers have appreciated the transparency and explanations provided by the team, making them feel confident and informed about the repairs needed. Some have specifically mentioned the ability to receive photos of issues and suggested repairs, which helped them make informed decisions.
Quality of Work
The majority of reviews highlight the exceptional quality of work performed by Mick's Automotive. From diagnosis to repair, customers have reported being satisfied with the outcomes and feeling confident in the work done.
Customer Service
The staff at Mick's Automotive has been praised for their exceptional customer service. Reviewers have found them friendly, approachable, and willing to go above and beyond to ensure customer satisfaction.
Value for Money
Many reviewers have mentioned the competitive pricing at Mick's Automotive, with some even reporting cost savings due to the team's expertise in finding cheaper alternatives.
One Negative Review
However, one reviewer, Emily, was unhappy with her experience at Mick's Automotive. She reported a decline in customer service and quality of work after an initial positive experience.
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