Embrace Wellness, Embrace Life
RPM Auto Repair is a customer-centric auto repair shop in Santa Cruz, California, dedicated to providing honest, reliable, and affordable automotive care. With over 24 years of experience and certified ASE technicians on staff, we can handle all your automotive needs.
Our Mission
Our mission is to provide our customers with exceptional service, transparency, and value. We believe in building strong relationships with our clients and treating them with respect. Our team of skilled technicians will take the time to explain every step of the repair process and answer your questions thoroughly.
Transmission Care
- Automatic & Manual Transmissions
- Clutch Replacement & Repair
- Differential & Transfer Case Repair & Rebuild
Engine Health
- Tune-ups
- Timing Belt Replacement & Inspection
- Starter Repair & Installation
- Computer Diagnostics & Repair
- Oil & Filter Changes
Brake Service
- Brake Inspection & Repair
- Rotor & Drum Replacement
- Brake Fluid Flush & Bleeding
Cooling System Repair
- Radiator Repair & Replacement
- Coolant System Flush & Top-up
- Water Pump Repair & Replacement
Additional Services
- Battery & Electrical Repair & Diagnosis
- Suspension & Exhaust Repair & Installation
- General Repair & Maintenance
Customer Testimonials
"RPM Auto Repair has been my trusted mechanic for over a decade. Trini is incredibly knowledgeable, honest, and always provides fair pricing." - Issy S.
"I've received exceptional customer service and top-notch repairs every time I've visited RPM Auto Repair. Highly recommended!" - Anna R.
**Trust RPM Auto Repair for reliable, affordable automotive care in Santa Cruz.
Call us today to schedule an appointment!**
Overall Experience
The reviews for RPM Auto are overwhelmingly positive, with most customers praising the honest and fair service provided by mechanic Trini. Many customers have been loyal to Trini for years, appreciating his personalized attention, explanations of work done, and reasonable prices.
Accurate Diagnoses and Repairs
Several customers have had positive experiences with Trini's ability to diagnose and repair issues with their vehicles. He is described as knowledgeable, thorough, and willing to explain his work in detail. His honesty and integrity are repeatedly mentioned, with customers appreciating his refusal to replace parts that do not need replacing.
Poor Customer Service
However, one customer had a negative experience with poor customer service. They reported feeling frustrated and upset when the owner became defensive and uncooperative during a conversation about the type of parts used in the repair. The customer ultimately decided not to pursue the work and to do it themselves.
Unprofessional Behavior
Another customer reported a negative experience with poor communication and unprofessional behavior. They waited for an extended period of time for a quote and never received a follow-up call, leading them to question whether they would receive good service.
Be the first to review Rpm Auto Repair.
Write a Review
