Building Trust & Connection in Your Relationships through Counseling
At Sheltering Oaks Counseling, we believe that lasting change happens in the context of relationships with safe and supportive individuals. We understand that everyone's journey is unique, and we are dedicated to providing a safe and non-judgmental space for our clients to explore their thoughts, feelings, and experiences. Our team of experienced mental health professionals is committed to helping individuals, couples, and families navigate life's challenges and work towards achieving their goals.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Our services include individual counseling, couples and family therapy, group therapy, and specialty services such as trauma therapy, Christian counseling, and counseling for veterans. We also provide online counseling services to ensure that our clients can access our services conveniently and safely.
Specialty Services
At Sheltering Oaks Counseling, we are proud to offer specialized services that cater to specific needs. These services include:
- Young Adult Counseling: We understand that young adults face unique challenges as they transition into adulthood. Our counselors are equipped to provide support and guidance to help young adults navigate these challenges.
- Cancer Counseling: We recognize the significant impact of cancer on individuals and their loved ones. Our compassionate counselors are here to provide emotional support and guidance during this challenging time.
- Trauma Therapy: Trauma can have a lasting impact on individuals. Our experienced therapists are trained to provide trauma-informed care and help individuals heal and cope with their experiences.
- Counseling for Veterans: We understand the unique challenges faced by veterans and their families. Our counselors are dedicated to providing support and guidance to help veterans transition back to civilian life.
- IEP Advocacy for Parents: We believe that parents should have a strong advocate in the IEP process. Our experienced therapists are here to provide guidance and support to help parents navigate this process.
Our Team
At Sheltering Oaks Counseling, we are proud to have a team of experienced and compassionate mental health professionals. Our team includes:
- Ben Hatcher, MDiv, LMFT
- Doris Cheung, Intern
- Gina Concepcion, Intern
- Karey May, Intern
- Kelsea Brooks, LMHC
- Mandy Newton, Intern
- Nate Martinez, LMFT
- Leanne Vaughan, MA
- Dr. Rebecca "Becky" Guagliardo, PsyD
Client Resources
We are committed to providing our clients with the resources they need to succeed. We offer a range of resources, including client forms, privacy policy, and frequently asked questions.
Rates and Insurance
We understand that cost is an important consideration for many of our clients. We are happy to accept a range of insurance plans and offer competitive rates to ensure that our services are accessible to all.
Communication and Response Issues
Many reviewers have expressed disappointment with the communication and response from the staff at Sheltering Oaks. Mary Beth Peterson and Amanda Gracia both had negative experiences with the lack of response and follow-up after inquiring about counseling services. Mary Beth paid 100% out of pocket and was told that the "planned transfer" to another therapist was not accepting new patients. Amanda called to begin counseling after giving birth, but was told there were no current openings and never received a call back.
Therapy Services
On the other hand, some reviewers have had positive experiences with the therapy services provided at Sheltering Oaks. Tyler Main's son went through testing and received a thorough report and next steps from the doctor. Jamie Rocco's daughter was scheduled with an intern instead of a licensed therapist, but they were offered support in connecting with the right therapist. Lee Ann Carr praised Ben Hatcher, a sensitive and caring counselor, while Erin Swartz recommended Dr. Squires for her professional, knowledgeable, and compassionate approach. Theresa Hewitt also recommended Ben Hatcher for his help in identifying and addressing family issues. Erica DuPont praised Dr. Becky and her team for their stellar counseling services.
Office Issues
Several reviewers have commented on issues with the office, including Melissa Mangen's concern about the lack of answer to phone calls and David Robinson's difficulty in scheduling an appointment. Melissa had to fill out a contact form and was never contacted back, while David was told he would be called back but never was.
Licensing and Qualifications
April Mohnshine praised Dr. Becky for her high level of training, experience, and professionalism. The other reviewers who mentioned specific therapists, such as Ben Hatcher and Dr. Squires, did so in a positive light, highlighting their expertise and caring nature.
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