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At Allen Plumbing Heating and Air Conditioning, we take pride in being a family-owned and operated business with a rich history of providing exceptional services to our community. Since 1999, we have been dedicated to offering complete solutions for residential and light commercial customers, catering to their plumbing, heating, and air conditioning needs.
Our Mission
Our mission is rooted in our commitment to providing top-notch services with honesty, dependability, and superior workmanship. We believe that our customers' needs are our top priority, and we strive to deliver unparalleled results in every project we undertake.
Our Story
The Allen family has been serving the Reno-Sparks area since 1982, and we're proud to have built a reputation for trustworthiness and expert craftsmanship. Our story began with the founder, Lamont Allen, who learned the trade from his father and went on to graduate from the University of Nevada with a degree in Marketing. With a strong foundation in business and a passion for excellence, we've expanded our services to include plumbing repairs, new installations, remodels, and additions.
Our Services
We offer a wide range of services to meet our customers' unique needs:
Plumbing
Our plumbing services include:
- Repairs, new installations, and remodels for toilets, bidets, sinks, faucets, tubs, showers, garbage disposals, hot water dispensers, water lines, re-pipes, drain and sewer lines, gas lines, water heaters, and bathroom and kitchen remodels.
Heating
Our heating services include:
- Repairs and new installations for high-efficiency furnaces, forced air furnaces, wall and floor furnaces, gravity furnaces, heat pumps, oil-to-gas conversions, duct work installation, indoor air quality, and furnace cleanings and inspections.
Air Conditioning
Our air conditioning services include:
- Repairs and new installations for high-efficiency air conditioners, mini-split systems, and heat pumps, as well as duct work installation, indoor air quality, and air conditioning cleanings and inspections.
Water Heating
Our water heating services include:
- Repairs and new installations for high-efficiency water heaters, instant hot water recirculating pumps, and tankless water heaters.
What Sets Us Apart
What sets us apart from our competitors is our commitment to providing personalized service, our wide range of services, and our expertise. We're fully licensed, insured, and bonded, ensuring our customers of our professionalism and integrity.
Quality of Service
The reviews for Allen Plumbing Heating and Air Conditioning are mixed, with some customers praising the company's prompt, reliable, and professional service, while others have had negative experiences.
Personnel
The plumbers, Lamont and his team, have received high praise for their expertise, honesty, and friendly demeanor. Many customers have praised Lamont's exceptional customer service, saying he is knowledgeable, personable, and respectful.
Communication
Some customers have praised the company's communication, including keeping them up to date with texts and being responsive to their needs. However, others have reported difficulty in getting a response or had issues with the answering service.
Price
Some customers have mentioned that the prices are reasonable, while others have reported being overcharged. It seems that the company's pricing can vary depending on the situation.
Conclusion
Overall, the reviews suggest that Allen Plumbing Heating and Air Conditioning has a good reputation for providing quality service, but some customers have had issues with communication and pricing.
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