Like a Good Neighbor, State Farm is there.
Welcome to our insurance agency! We are an independent insurance agency located in San Antonio, Texas, dedicated to providing you with the best insurance products and services to protect what matters most to you. Our agency is owned and operated by Tom Fladd, a seasoned insurance professional with over a decade of experience in the insurance industry. Tom is a Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU), which means he has undergone extensive training and education in the areas of financial planning, insurance, and risk management.
At our agency, we offer a wide range of insurance products from various reputable insurance companies, including State Farm, to meet the unique needs of our clients. Our product offerings include auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance, as well as other products such as banking, mutual funds, and annuities. We are dedicated to helping you find the right insurance coverage that fits your budget and provides you with the peace of mind you deserve.
Our agency is committed to providing excellent customer service and building long-lasting relationships with our clients. We take the time to understand your insurance needs and concerns, and we work with you to develop a customized insurance plan that meets your specific requirements. We believe that insurance is not a one-size-fits-all product, and we strive to provide personalized solutions that provide you with the coverage you need at a price you can afford.
Our Services
At our agency, we offer a wide range of insurance services to our clients, including:
- Auto Insurance: We offer various auto insurance coverage options to protect you and your vehicle, including liability, collision, comprehensive, uninsured/underinsured motorist, medical payments, and roadside assistance.
- Homeowners Insurance: We offer homeowners insurance coverage to protect your home and personal property from various perils, including fire, theft, vandalism, and natural disasters.
- Condo Insurance: We offer condo insurance coverage to protect your condo unit and personal property from various perils, as well as liability coverage to protect you from lawsuits arising from accidents or injuries that occur on your property.
- Renters Insurance: We offer renters insurance coverage to protect your personal property from various perils, as well as liability coverage to protect you from lawsuits arising from accidents or injuries that occur on your property.
- Business Insurance: We offer various business insurance coverage options to protect your business from various risks, including general liability, workers' compensation, commercial property, and professional liability.
- Life Insurance: We offer various life insurance coverage options to provide financial security and peace of mind to you and your loved ones, including term life, whole life, universal life, and variable life insurance.
- Health Insurance: We offer various health insurance coverage options to protect you and your family from the high cost of medical expenses, including individual and family health insurance plans, Medicare supplement plans, and dental and vision insurance.
- Pet Insurance: We offer various pet insurance coverage options to protect your furry friends from various illnesses and injuries, including accident-only, accident and illness, and wellness coverage.
In addition to our insurance services, we also offer various financial services, including banking, mutual funds, and annuities, to help you grow and protect your wealth. We are committed to providing you with the best insurance and financial solutions to meet your unique needs and goals.
Overall Experience
The reviews for Tom Fladd, a State Farm agent, are mixed, with both positive and negative comments. The positive reviews praise the agent's knowledgeable and friendly staff, as well as their ability to provide excellent service and find savings for clients. On the other hand, one reviewer had a very negative experience, citing mistakes made by the agent and poor communication.
Positive Reviews
Many reviewers have had positive experiences with Tom Fladd. They praise the agent's staff, including Lorena, Marlen, and Tom, for being friendly, helpful, and knowledgeable. They also appreciate the agent's ability to find savings and provide excellent service. Several reviewers have been with the agent for many years and appreciate the open communication and professional service they receive.
Negative Review
One reviewer had a very negative experience with Tom Fladd. They reported that the agent made mistakes on their policies, including cancelling one policy while trying to remove a vehicle from another policy. The reviewer also felt that the agent did not care about their concerns and was unresponsive to their calls.
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