Trustworthy plumbing solutions for a leak-free life!
Our Story
MIKE FOLSOM PLUMBING was founded by Mike Folsom, a Master Plumber with over 24 years of experience in the industry. With a passion for providing exceptional service and a commitment to building long-lasting relationships with his customers, Mike decided to start his own business over 14 years ago. Today, MIKE FOLSOM PLUMBING has become a trusted and reputable company in the community, with a team of experts dedicated to delivering top-notch plumbing services to residents and businesses in Lilburn, GA.
Our Mission
At MIKE FOLSOM PLUMBING, our mission is to provide our customers with honest, reliable, and affordable plumbing services that meet their unique needs and exceed their expectations. We take pride in our work and strive to build trust with our customers by being upfront with our estimates, using no hidden fees, and providing exceptional customer service. Our goal is to make sure that our customers are completely satisfied with our work and become long-term partners.
Our Services
MIKE FOLSOM PLUMBING offers a wide range of plumbing services to cater to the diverse needs of our customers. From plumbing installations and repairs to water heater installations and remodeling, our team of experts has the skills and expertise to handle any plumbing job, big or small. We also provide commercial plumbing services and can handle complex projects with ease. Our services include:
- Plumbing installations of fixtures such as faucets, toilets, and garbage disposals
- Plumbing repairs of leaks, broken pipes, and complete house replacement piping
- Water heater installations and maintenance
- Toilet, tub, faucet, and drain installations and repairs
- Washing machine and dishwasher installations
- Gas log and gas line installations
- Remodeling services for kitchens, bathrooms, and other areas
Why Choose Us
At MIKE FOLSOM PLUMBING, we understand that our customers have many options when it comes to choosing a plumbing company. That's why we strive to stand out from the competition by providing exceptional customer service, honest estimates, and reliable workmanship. Our prices are competitive, and we offer free estimates to ensure that our customers know exactly what they're getting. We're also committed to building long-term relationships with our customers and believe that our reputation is our most valuable asset.
Disappointing Experience
These reviews reveal a mixed bag of experiences with a plumber named Mike and his team. The common thread among the reviews is dissatisfaction with Mike's work and professionalism.
Lack of Transparency and Unprofessionalism
Deborah C. was unhappy with the service, citing that Mike failed to disclose the cost of the repair. She felt that the cost was outrageous and that Mike replaced her water-saving toilet equipment with an older model that wasted water. Moreover, Mike made racist comments, which made the experience unpleasant for Deborah.
Positive Experience
Cayla F., on the other hand, had a positive experience with Mike. She praised his professionalism and stated that his team is transparent about their pricing, ensuring that customers are never surprised by additional bills.
Misleading and Unrealistic Promises
Sonia A. had a disappointing experience with Mike. Her parents hired him to fix a clogged drain, but the job was not done properly. Mike charged them $200 for the service, but when her father tried to contact him to complain, Mike did not answer. Sonia warned others not to call Mike, as she believes he takes advantage of desperate customers.
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