Slow Drains, Clogged Drains - I'm your main!
Who We Are
Rooter-Chris is your trusted local plumbing service in the heart of Gwinnett and DeKalb. We're a team of experienced professionals dedicated to providing fast, reliable, and affordable plumbing solutions to residential and commercial clients.
Our Mission
Our mission is to deliver exceptional plumbing services that exceed customer expectations. We achieve this by:
- Responsiveness: We understand that plumbing emergencies can be stressful. That's why we respond promptly to your call and arrive on time.
- Expertise: Our licensed plumbers are highly skilled and experienced in all aspects of plumbing, handling everything from minor repairs to complex installations.
- Integrity: We believe in upfront pricing and transparent billing. You'll know exactly what to expect before we start any work.
- Quality: We use only the highest quality materials and equipment to ensure lasting solutions to your plumbing problems.
Our Services
We offer a comprehensive range of services to meet all your plumbing needs, including:
Drain Services
- Clogged drain repair (tub, shower, sink, laundry line)
- Sewer line repair and cleaning
- Drain line installation and replacement
Water Supply & Heating
- Water heater repair and installation
- Leaking pipe repair and replacement
- Emergency leak repair
General Plumbing
- Toilet repair and installation
- Faucet repair and replacement
- Shower and bath installation
- Emergency plumbing repairs
Our Professional Approach
From the first phone call, we prioritize your needs and ensure a seamless customer experience. We:
- Provide clear and accurate diagnoses of the problem.
- Offer upfront estimates and pricing transparency.
- Clearly explain the work process and timeline.
- Clean up after ourselves and leave your property as we found it.
Why Choose Rooter-Chris?
With Rooter-Chris, you can expect:
- Responsive service and prompt arrival times
- Knowledgeable and experienced plumbers
- Competitive pricing and transparent billing
- Quality workmanship and lasting solutions
- A commitment to customer satisfaction
Call us today or schedule your service online and experience the Rooter-Chris difference!
Services
The reviews are about Rooter Chris Plumbing, which provides plumbing services, including repair, installation, and maintenance. The customers are satisfied with the services they received.
Timeliness and Punctuality
Many reviewers mentioned that the plumbers arrived on time or even earlier than scheduled. For example, some reviewers mentioned that Juan was on time for his appointment, while others mentioned that Charles arrived promptly at the scheduled time.
Professionalism
The reviewers praised the plumbers' professionalism, stating that they were knowledgeable, courteous, and respectful of their property. For example, Spherical Logistics mentioned that Charles was respectful of their property and answered all their questions.
Communication
The reviewers commended the plumbers for their excellent communication skills. For example, Marcia Campbell mentioned that Charles explained what he was doing and why, and answered all her questions clearly and concisely.
Cleanliness
The reviewers appreciated the plumbers' attention to cleanliness. For example, Tammy Guyton mentioned that her technician put on shoe covers before entering her home and walked her through everything he did.
Reviews from Warranty Company Customers
Many reviewers mentioned that they used Rooter Chris Plumbing through their home warranty company. The reviewers expressed satisfaction with the service they received and appreciated the prompt attention to their issues.
Negative Review
One reviewer, Hank Stuckey, gave a 1-star review, stating that Rooter Chris Plumbing lied about the repair to their warranty company and told them about a pre-existing problem, which was a lie. However, this was an exception to the generally positive reviews.
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