We treat our customers the way we'd want to be treated
Our Story
At Austin Auto Repair, we are dedicated to providing the highest quality auto repair services to the good people of Austin, Texas. Since 1982, we have been committed to serving our community with honesty, integrity, and a passion for fixing cars. Our team of expert mechanics is trained to diagnose and fix a wide range of issues, from routine maintenance to complex repairs. We take pride in our work and guarantee all of our services, ensuring that you can drive away from our shop with confidence.
Our Services
We offer a comprehensive range of auto repair services, including:
- 4x4 Services: Helping you navigate the rough terrain of Austin's backcountry roads, we can keep your 4x4 vehicle in top condition.
- AC Repair: Don't sweat it! Our expert technicians can diagnose and fix any cooling issues with your air conditioning system.
- Alignment: We'll get your wheels back in alignment, ensuring a smooth ride and improved handling.
- Asian Vehicle Repair: Whether you drive a Toyota, Honda, or another Asian-make vehicle, we've got the expertise to fix any issue.
- Brakes: From brake pad replacements to disc brake repairs, we'll keep your stopping power strong.
- Car & Truck Care: Your vehicle is in good hands with our skilled technicians, who can diagnose and fix a wide range of problems.
What Sets Us Apart
At Austin Auto Repair, we stand out from the crowd with our commitment to:
- Quick and Trouble-Free Repairs: We know your time is valuable, so we work efficiently to get you back on the road quickly and smoothly.
- Clear Estimates: Before we begin any work, we'll provide you with a straightforward estimate of the costs, so you're never surprised by hidden fees.
- Guaranteed Work: We stand behind every repair, ensuring that you drive away from our shop with confidence.
- Partnerships: We partner with our customers to find the best solutions for their vehicle needs.
Our Reviews
But don't just take our word for it! Our customers have raved about their experiences with us:
- Leroy: "I would return to this shop in a heartbeat. Great and nice folks."
- Gary: "Gary has saved me money over and over again."
Getting Started
Ready to experience the Austin Auto Repair difference? Contact us today at 512-288-4932 to schedule an appointment or stop by our shop at 9324 W Hwy 290, Austin, TX 78736.
Overall Experience
The reviews of Austin Auto Repair are generally positive, with most customers expressing satisfaction with the service they received.
Pricing and Value
Some customers were satisfied with the pricing, while others felt that it was too high. One customer was quoted $400 but ended up being charged $4000, which caused significant disappointment.
Communication and Honesty
Many customers praised the honesty and transparency of the staff, particularly Daniel, who was mentioned by name several times. However, one customer felt that the shop was not upfront about the need for a down payment, which caused confusion.
Quality of Work
Most customers were satisfied with the quality of work, with several mentioning specific repairs that were done correctly. However, one customer had an issue with their car's hood being discolored after it was left in the sun for an extended period.
Customer Service
The customer service at Austin Auto Repair was generally praised, with many customers mentioning the friendly and professional staff. One customer appreciated the shop's willingness to work with their schedule.
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