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Our Mission
East Georgia Healthcare (EGHC) believes in empowering individuals and communities to live healthier lives through accessible, patient-centered care. Since 1994, we've been providing quality, primary, and preventive healthcare services across 14 counties in southeast Georgia.
Who We Are
EGHC is a non-profit, community-owned health center governed by a local board of directors, with the majority of board members being active patients. We are committed to delivering exceptional care with compassion, regardless of background or financial situation.
What We Do
Our dedicated team of healthcare professionals offers a comprehensive range of services to meet your physical and behavioral health needs. We provide:
Primary Care
- Routine checkups and immunizations
- Chronic disease management
- Preventative screenings and exams
- Management of common illnesses and injuries
Specialized Care
- Chiropractic care
- Dental care
- Behavioral health counseling
- Family planning and women's health services
- Healthy Start program for children
Additional Services
- Telemedicine consultations for convenient healthcare access
- Health insurance enrollment assistance
- Outreach programs and community education initiatives
Our Values
EGHC is driven by core values that guide our mission:
- Patient-centered care: We prioritize your needs and preferences in every encounter.
- Accessibility & Equity: We believe healthcare is a fundamental right and strive to remove barriers to care.
- Compassion & Empathy: We treat every patient with respect, understanding, and personalized attention.
- Community Involvement: We actively engage with our community to improve health outcomes.
Join us on the journey to better health!
We invite you to explore our website to learn more about our services, locations, patient testimonials, and how to become a patient at EGHC.
Overall Experience
The reviews of this healthcare facility vary from excellent to poor, with several reviewers expressing frustration and disappointment with their experiences. While some reviewers praised the staff, doctors, and fast and affordable services, others were dissatisfied with long wait times, lack of communication, and poor customer service.
Staff and Service
Many reviewers praised the staff, citing them as friendly, helpful, and caring. Specifically, some reviewers praised the lab techs, doctors, and even a specific healthcare provider, Myeisha. However, several reviewers were unhappy with the staff's communication and customer service. Some reviewers felt ignored or dismissed, while others were left without answers or explanations for their care.
Communication and Follow-up
Several reviewers expressed frustration with the facility's communication and follow-up processes. Some reviewers were left without test results or referrals, while others were not contacted or updated on their care. Long wait times and lack of transparency added to the frustration, leaving some reviewers feeling ignored or unimportant.
Wait Times and Accommodations
Waiting times were a major issue for many reviewers, with some reviewers reporting long wait times in the parking lot or office. The COVID-19 pandemic added to the challenges, with some reviewers feeling overwhelmed by crowds and delays.
Suggestions for Improvement
Several reviewers offered suggestions for improvement, including better communication, faster response times, and more accommodating staff. Some reviewers also suggested that the facility prioritize customer service and patient satisfaction.
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