A Trusted Partner for All Your Automotive Needs
TransMedics stands out as Raleigh, NC's trusted auto repair shop, dedicated to delivering quality, reliable service and unparalleled customer care. Our team of experienced technicians and managers thrives on solving your automotive problems and restoring your peace of mind.
Experienced Expertise at Your Service
We boast a team of certified mechanics with decades of combined experience. Our technicians are masters in all aspects of automotive repair, handling everything from routine maintenance to complex repairs and diagnostics. From quick oil changes to comprehensive engine overhauls, no job is too big or small for our skilled professionals.
Comprehensive Services for Every Vehicle
At TransMedics, we offer a comprehensive range of services to cater to all your automotive needs. Our extensive list of services includes:
General Repair & Maintenance: Oil changes, tune-ups, brake repairs, cooling system service, electrical diagnostics, and more.
Advanced Diagnostics: Engine light diagnostics, emission testing, and thorough system analysis.
Major Repairs: Transmission replacements, engine repairs, and cooling system repairs.
Preventative Care: Comprehensive inspections to identify potential issues and prevent costly breakdowns.
Quality & Transparency You Can Trust
At TransMedics, we pride ourselves on our commitment to transparency and quality. We use only genuine parts and adhere to rigorous safety protocols. We also offer a comprehensive 3-year/36,000-mile warranty on all our repairs, ensuring your peace of mind.
Your Satisfaction is Our Goal
Customer satisfaction is our top priority. We strive to provide exceptional customer service through:
- Open communication and honest explanations of repairs.
- Convenient shuttle services to and from your location.
- Flexible financing options to ease the financial burden.
- A dedicated team always ready to answer your questions and address your concerns.
Join the TransMedics Family Today!
Don't hesitate to bring your vehicle to TransMedics for reliable repairs and exceptional service. Contact us or visit our modern shop in Raleigh, NC, and experience the difference a trusted and experienced team can make.
Professionalism and Customer Service
TransMedics seems to have a strong reputation for providing excellent customer service and professionalism. Multiple reviewers praised the friendly and courteous staff, efficient service, and timely completion of work. They were also appreciative of the honest feedback and transparency provided by the team.
Pricing and Value
However, some reviewers raised concerns about the pricing. Vincent LaRocca mentioned that they may have over-quoted him, while Saige Vipond felt that they overcharged for certain services. Vincent LaRocca also compared prices with other shops and found a significant difference. These concerns may have been isolated incidents, but they highlight the importance of accurate pricing and fair value for customers.
Quality of Work
Reviewers were generally pleased with the quality of work performed by TransMedics. They praised the professional and efficient service, and many mentioned that their vehicles were fixed quickly and correctly. However, Lacy Privette had a negative experience when a staff member hung up on her, and Saige Vipond felt that the price for certain services was too high.
Additional Feedback
Some reviewers appreciated the extra effort made by TransMedics to resolve issues or go the extra mile. For example, Joe Ward was refunded a deposit after canceling a repair, and Vgoodma was impressed with the speed and professionalism of the team. These examples demonstrate the positive impact of excellent customer service on customer satisfaction.
Be the first to review TransMedics.
Write a Review
