Empowering Clinicians to Deliver Exceptional Virtual Care
At 98point6, we are a healthcare technology company dedicated to transforming the way patients and providers interact through innovative virtual care solutions. For nearly a decade, our pioneer platform has been built around providers, fueled by learnings gathered from millions of patient and provider interactions. We are committed to enabling frictionless delivery across various modalities of care, empowering providers to practice at the top of their license, and creating new revenue opportunities.
Our pioneering platform is designed to automate administrative work, streamline throughput, and increase patient and provider engagement. We achieve this by providing technology and tools that enable clinicians to focus on patient care, while reducing administrative burdens. Our platform is founded on the principles of patient-centered care, clinical autonomy, and seamless integration with electronic health records (EHRs).
Platform Capabilities
The 98point6 platform is a powerful tool that enables providers to deliver high-quality care through various modes of communication, including asynchronous and real-time text-based messaging and video consultations. Our platform is designed to automate administrative tasks, such as intake, charting, orders, and more, allowing clinicians to practice at the top of their license. Our clinical decision-support tools increase quality, safety, and consistency while maintaining provider autonomy.
A Proven Track Record
98point6 has a proven track record of delivering high-quality virtual care solutions to patients and providers. We have refined our platform over the years through continuous learnings and feedback from our customers. Our technology is designed to reduce administrative burdens, streamline throughput, and increase patient and provider engagement.
AI-Driven Insights
At 98point6, we have been leveraging AI (before it was cool) since 2017. Our machine learning models utilize insights from hundreds of thousands of patient visits, empowering our system to efficiently prioritize case assignments and equip clinical care teams with instant, one-click text-based options during patient interactions. Our unique data set is a key component of our software, providing valuable insights that inform our clinical decision-support tools.
The Future of Virtual Care
As we look to the future, we are committed to expanding our library of care modules to treat more low-acuity conditions and adding new modules to support the treatment of chronic care, behavioral health, and more. We will continue to streamline the care conversation to seamlessly flow across multiple forms of communication, adding even more product features to reduce - or remove - admin work for clinicians.
Disappointment and Frustration with 98point6
Unreliable Service
All reviewers expressed disappointment and frustration with the service provided by 98point6. They felt that the company failed to provide adequate care and was more interested in directing them to ER or urgent care facilities.
Lack of Personalized Care
Reviewers felt that the "doctors" on the platform were not personable and seemed to be reading from a script. They also felt that their concerns were not being heard, and they were not receiving the care they needed.
Prescription Issues
Several reviewers had issues with prescriptions not being sent to the pharmacy as promised. They were told that prescribing antibiotics was against policy, or that the doctor would send the prescription, but it never arrived.
Inadequate Training
One reviewer, a nurse with 25 years of healthcare experience, felt that the company was not providing in-depth, excellent healthcare and was instead pushing patients towards more expensive options.
Waste of Time and Money
All reviewers felt that the service was a waste of time and money. They would not recommend 98point6 to anyone and would rather use other telehealth services.
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