Get Back to the Activities That Matter Most to You
At Westside Dermatology, we take pride in being a leading dermatology practice in the greater Seattle community for over 15 years. Our mission is to provide comprehensive dermatology care in a friendly environment where our patients feel at ease. Whether you're being treated for skin cancer, receiving the latest cosmetic procedure, or simply looking for a healthier, more radiant skin, our top priority is to ensure that your experience with our practice exceeds your expectations in every respect.
We are committed to providing friendly, efficient, and individualized care. We continuously learn from your feedback and evolve to your needs, which helps us maintain exceptional patient satisfaction ratings. Our providers have helped thousands of patients reach the best possible outcomes with our physician-driven care.
Our Services
Our committed staff has the expertise and experience to treat all your medical, surgical, and cosmetic dermatology needs. We are a full-service, in-house provider, so there's no need to travel elsewhere. Save time and energy and start your complete skin care journey here.
We offer a range of services, including medical dermatology, surgical dermatology, and cosmetic dermatology. Our medical expertise spans the spectrum of skin disorders, from acne and psoriasis to cutting-edge skin cancer screening and treatment. Our surgical dermatologists are skilled in performing surgical and minimally invasive procedures for improving your skin's appearance and function. Our cosmetic dermatology team provides the highest standard of care in aesthetic treatments, working with you to achieve your needs.
Meet Our Providers
We take pride in having the most talented and respectful providers. Our mission is to take care of you and give you the relief knowing you are in good hands! Feel free to learn more about our amazing providers and we look forward to getting you started on a solution.
Billing Issues and Communication Problems
The office has been criticized for its inability to answer phone calls, making it difficult for patients to pay their bills or schedule appointments. The online patient portal is also non-functional, leading to frustration and outstanding bills. Some patients have reported being told that their insurance would cover procedures, only to find out later that they were responsible for the cost.
Positive Experiences with Doctors
Many patients have praised the medical care provided by Dr. Markus, Dr. Arntzen, and other doctors at Westside Dermatology, describing them as professional, kind, and thorough. Patients have reported feeling heard and taken care of, with no pressure to undergo cosmetic procedures.
Office Efficiency and Staff
Some patients have reported positive experiences with the office staff, describing them as helpful and pleasant. However, others have reported long lead times for appointments and difficulty communicating with the office.
Overall Experience
Patients who have had negative experiences with the office have reported feeling unhappy and frustrated with the overall experience, citing issues with billing, communication, and office efficiency. On the other hand, patients who have had positive experiences with the doctors and staff have reported feeling satisfied and trusting of the practice.
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