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At Lydell Motors, we're more than just a full-service auto repair shop - we're a family-owned and operated business with over 67 years of experience, dedicated to providing exceptional service and unparalleled craftsmanship to our valued customers in the New Haven area.
Our Story
Lydell Motors has a rich history dating back to 1953, when we first opened our doors to serve the European car community in New Haven. Over the years, we've grown to become a trusted name in the industry, with a reputation for excellence and a commitment to providing personalized service to each and every customer. Our team of highly trained technicians is dedicated to ensuring that your vehicle receives the highest level of care, and we take pride in our work, backing our repairs with warranties.
Our Services
As a full-service auto repair shop, we offer a wide range of services to cater to the unique needs of our customers. From scheduled vehicle maintenance to wheel and tire mounting, precision alignment, fuel injection, and performance modifications, we've got you covered. Our state-of-the-art facilities are equipped with the latest technology, including a Hawkeye alignment machine, Hunter GST 9700 road force balancer, and TC3500 mounting machine, ensuring that your vehicle receives the best possible care.
Our services include:
- Brake Repair
- Electrical System Repair
- Engine Repair
- Exhaust System Repair
- Scheduled Maintenance
- Transmission Repair
Why Choose Us
At Lydell Motors, we're committed to providing an exceptional customer experience. We offer a free shuttle service within a 10-mile radius, and our certified service team is dedicated to ensuring that your vehicle is serviced promptly and efficiently. We're A+ rated by the Better Business Bureau, and we're proud to have earned a reputation as one of the top auto repair shops in the New Haven area.
What Our Customers Say
Don't just take our word for it - our customers rave about our service! "Mark and the team at Lydell Motors are phenomenal to say the very least! They're extremely knowledgeable, reasonably priced, and go above and beyond to make sure everything is perfect!" - Sam J.
Exceptional Service from Lydell Motors
The majority of reviews for Lydell Motors are extremely positive, with customers praising the excellent service provided by Mark, Kurt, and their team. Many reviewers appreciate the friendly and professional approach of the staff, who take the time to explain the issues with their vehicles and provide transparent estimates for repairs. The attention to detail and high-quality workmanship are also frequently mentioned, with several customers noting that their cars are running like new after repairs.
Some Disappointments
One reviewer, Stephanie Rotondo, had a less-than-ideal experience with Lydell Motors. She was charged a higher fee for an alignment than expected and felt that she should have been given more information about the additional cost before proceeding. While she acknowledges that the staff is knowledgeable and professional, she is disappointed with the billing process and feels that customers should be better prepared for unexpected additional costs.
Fair Prices and Quality Service
Most reviewers feel that Lydell Motors offers fair prices for the high-quality service they provide. Several customers mention that they have found other shops in the area to be more expensive, and appreciate the reasonable rates at Lydell Motors. The shop's focus on using genuine parts and attention to detail are also praised, with many reviewers noting that their vehicles run smoothly and efficiently after repairs.
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