Fear-Free Veterinary Visits with Excellence at Their Core
At River Run Animal Hospital, we are committed to providing outstanding, fear-free veterinary care and client services. As a full-service, privately-owned provider, we believe that every pet deserves to receive the highest level of care and attention in a calm and comforting environment.
Our Mission
Our mission is to provide fear-free veterinary care by treating every pet like a member of our own family. We believe that every pet deserves to receive compassionate, individualized care that addresses their unique needs and concerns.
Meet the Doctors
At River Run Animal Hospital, we are privileged to have a team of dedicated and compassionate veterinarians who are dedicated to providing the highest level of care. Our team includes:
- Dr. Siggi Farris, DVM, who has a passion for creating relationships with her patients and their owners to help manage acute and chronic diseases.
- Dr. Rachel Bowles, DVM, who values spending time getting to know you and your pet to provide compassionate and individualized care.
- Dr. Morgan Magelinski, DVM, who is dedicated to providing top-notch care to her patients and addressing their mental, emotional, and physical well-being.
Our Services
At River Run Animal Hospital, we offer a wide range of services to ensure that your pet receives the highest level of care. Our services include:
- Emergency Care: We understand that unexpected emergencies can occur, and we are committed to providing 24/7 emergency care to help save your pet's life.
- Wellness Care: We believe that preventative care is the key to maintaining your pet's health and well-being. Our wellness care services include vaccinations, dental care, and general health checks.
- Surgery: Our team of skilled veterinarians and surgical assistants is dedicated to providing top-notch surgical care for your pet.
- Internal Medicine: We understand that some pets may require specialized care for chronic conditions or diseases. Our team is dedicated to providing compassionate and individualized care.
- Preventative Care: We believe that preventative care is the key to maintaining your pet's health and well-being. Our preventative care services include vaccinations, dental care, and general health checks.
Our Fear-Free Practice
At River Run Animal Hospital, we are committed to providing a fear-free practice that makes your pet feel relaxed, comfortable, and calm. We believe that this is achieved by:
- Providing a calm and comforting environment
- Using soothing music and calming aids
- Minimizing stress and anxiety
Get in Touch
At River Run Animal Hospital, we are committed to providing the highest level of care and attention to your pet. If you have any questions or concerns, please do not hesitate to contact us. We are here to help you and your pet receive the best possible care.
Inconsistent Experience
The reviews of River Run Hospital show a wide range of experience, from very positive to very negative. Some reviewers have had excellent interactions with the staff and veterinarians, while others have reported poor customer service and subpar care.
Lack of Empathy and Care
Several reviewers have expressed frustration with the lack of empathy and care shown by certain staff members, including Kathy and some office staff. They have reported feeling disrespected and ignored, which has led to a breakdown in trust.
Positive Reviews
On the other hand, some reviewers have had a very positive experience with River Run Hospital. They have praised Dr. Farris's kindness, ethics, and expert care. Reviewers have also mentioned staff members who have gone out of their way to provide excellent care and attention to their pets.
Negative Reviews
The negative reviews, however, paint a dire picture. Reviewers have reported feeling rushed and ignored, with some even experiencing serious issues with their pets' health and well-being. They have expressed frustration with the lack of communication, poor customer service, and subpar care.
Conclusion
Based on these reviews, it is clear that River Run Hospital has a long way to go in terms of consistency and quality of care. While some reviewers have had excellent experiences, others have reported significant issues. Further attention needs to be paid to improving customer service, communication, and overall care.
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