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At Sofi at Salem Station, we're dedicated to providing exceptional modern living experiences in the heart of Salem, Massachusetts. Our one and two-bedroom pet-friendly apartment homes and townhomes blend classic charm with modern trends, offering the perfect blend of comfort, convenience, and style.

Luxurious Amenities

Our community is designed to provide a resort-inspired lifestyle, complete with a range of luxurious amenities to enhance your living experience. Take a dip in our resort-inspired pool, catch a movie at our cinema with stadium seating, or stay active at our state-of-the-art fitness center. We're committed to providing a living space that is both comfortable and convenient, with high-end in-home features, including stainless-steel appliances, central air and heating, and designer cabinetry.

Ideal Location

Located in the heart of downtown Salem, our community is just a short walk from over 50 dining, entertainment, and retail options, including Whole Foods, Target, Trader Joe's, and the North Shore Mall & Liberty Tree Mall. Our proximity to the MBTA train station makes it easy to explore the city and beyond.

Pet-Friendly Living

We know your furry friends are part of the family, which is why we're happy to offer pet-friendly living spaces with no weight limits. Our community is designed to provide a comfortable and welcoming environment for both you and your pets.

Next-Level Living

At Sofi at Salem Station, we're committed to providing a living experience that is truly exceptional. From our gorgeously designed community spaces to our meticulously maintained grounds, every detail is carefully considered to ensure that you feel right at home. We invite you to explore our community and experience the best of Salem living.

Reviews
Positive: Some residents have expressed appreciation for certain staff members and the location.
Negative: Many residents have expressed frustration and disappointment with the living experience due to various maintenance and security issues, poor communication, and understaffing.

Resident Experiences

Negative Experiences

The majority of residents have expressed frustration and disappointment with their living experience. They have mentioned various issues, including:

  • Poor maintenance of the pool and gym facilities
  • Inadequate security measures, such as broken doors and lack of emergency maintenance
  • Drafty and poorly insulated units with broken HVAC systems
  • Limited parking options and unfair parking enforcement
  • Noise disturbances due to paper-thin walls and poor window quality
  • Kitchen cabinetry and appliances that are falling apart
  • Leaks and water damage in the units and common areas
  • Lack of communication and understaffing in the management and maintenance teams

Positive Experiences

Some residents have expressed appreciation for the location and certain staff members, including:

  • Nick C., a maintenance technician who has been efficient and attentive to requests
  • Dan, who has been knowledgeable and efficient in completing maintenance tasks
  • Angelo, the supervisor, who has ensured that maintenance tasks are completed properly
  • Neha Montgomery, an office staff member who has been helpful
  • Diana, an office staff member who has been extremely helpful and professional

Staff and Management

Residents have mentioned that the management and maintenance staff have been understaffed and inefficient in addressing their concerns. Some have also praised individual staff members for their hard work and dedication.

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