Our Story
Felix Auto Body & Detailing has been proudly serving the Springfield community since 1981. Founded by John DeCesare, our family-run business has grown from a small auto repair shop into a comprehensive auto body and detailing center. Quality, integrity, and customer satisfaction have always been our driving forces.
Our Services
We offer a comprehensive range of services to meet all your automotive needs, including:
Auto Body Repair
- Complete bumper-to-bumper repairs for all makes and models
- Major and minor accident damage repair
- Exact frame straightening on premises
- Expert paint matching and refinishing
- Free damage repair estimates
Detailing & Grooming
- Full interior and exterior detailing services
- Paintless dent removal
- Paint correction and enhancement
- Headlight restoration
- Glass repair and replacement
Additional Services
- Free Checkpoint service required by insurance companies
- Limited restoration services
- Rental vehicle coordination with major companies
Quality & Attention
At Felix Auto Body & Detailing, we take pride in meticulous attention to detail and exceptional craftsmanship. Our highly skilled technicians use the latest industry technology and techniques to ensure your vehicle is restored to its pre-accident condition or even better.
Our Commitment
Our dedicated team is committed to providing you with:
- Personalized and attentive customer service
- Clear and consistent communication throughout the repair process
- Competitive estimates and transparent billing
- Timely delivery of your vehicle
Overall Impression
The reviews for Felix Auto Body are overwhelmingly positive, with customers praising the shop's professionalism, quality of work, and competitive prices.
Services and Quality of Work
Customers have praised Felix Auto Body for their expertise in various services, including:
- Steering and Suspension: Repair services were praised for being professional and of high quality.
- Check Engine Light Diagnostic: The shop's diagnostic services were commended for being thorough and accurate.
- Oil Change: Customers reported receiving fast and reliable oil change services.
- Battery: Felix Auto Body was praised for their efficient battery replacement services.
- Tires: The shop's tire services were commended for being of high quality and competitively priced.
- Auto Body Work: Customers were extremely satisfied with the shop's auto body work, praising the quality of the repairs and the attention to detail.
- Painting: The shop's painting services were praised for being of high quality, with customers reporting that their vehicles looked like new after being repaired.
- Detailing: Felix Auto Body's detailing services were commended for being thorough and of high quality, with customers reporting that their vehicles looked and felt like new after being detailed.
Customer Service
Customers praised the shop's customer service, citing the staff's professionalism, courtesy, and willingness to go above and beyond to ensure customer satisfaction. Many customers reported feeling valued and appreciated by the staff.
Negative Experience
One customer had a negative experience with the shop, citing poor communication and a lack of professionalism from the staff. However, this review is an outlier among the many positive reviews.
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