Transforming the Hospitality Industry, One Property at a Time
Our Mission
At DelMonte Hotel Group, our mission is to create exceptional hospitality experiences for our guests, maximize returns for investors, and cultivate lasting partnerships with stakeholders. We achieve this through meticulous property selection, meticulous guest care, and innovative management practices.
Our Story
With over 45 years of expertise, DelMonte Hotel Group has evolved from a humble manufacturing business to a leading hospitality organization. Our journey has been marked by innovation and a commitment to quality, reflected in our impressive portfolio of exceptional properties.
Our Achievements
Throughout our history, we have:
- Developed and managed over 20 hotels across major brands like Marriott and Hilton.
- Earned recognition as one of the top hotel management companies in the country.
- Received multiple awards from Marriott, including the prestigious Partnership Circle Hall of Fame.
- Established ourselves as industry leaders in spa and restaurant operations.
Our Services
DelMonte Hotel Group offers a comprehensive suite of services tailored to meet the unique needs of each project. These services include:
- Development & Acquisition: Identifying and securing prime properties for development or acquisition.
- Property Management: Comprehensive management of all operational aspects of hotels.
- Restaurant & Spa Management: Elevated food and beverage, and spa experiences for guests.
- Financial Management: Strategic financial planning and reporting.
- Marketing & Revenue Management: Effective marketing campaigns and revenue optimization strategies.
Our Values
Our core values guide our actions and decision-making:
- Guest Satisfaction: Delivering exceptional experiences that exceed expectations.
- Integrity: Conducting business ethically and responsibly.
- Innovation: Embracing new ideas and technologies to enhance our offerings.
- Community Involvement: Contributing to the well-being of the communities where we operate.
Hotel Experience: A Mixed Bag
Staff and Amenities
The hotel staff has received mixed reviews. While some guests, like Cameron H., praised the staff for being helpful and friendly, others, like Linda A., had issues with the service. The hotel's amenities, such as the snack and drink area, were appreciated by some guests.
Rooms and Maintenance
Some guests had issues with their rooms, including Linda A., who experienced problems with the refrigerator and her husband getting sick from spoiled orange juice. On the other hand, Cameron H. enjoyed a quiet and clean room with a nice view.
Location and Surroundings
The hotel's location has been a topic of discussion. Brandon Reggler mentioned that the corporate office is located in a building shared with a scrap yard, which might not be the most appealing surroundings. However, Cameron H. found the hotel's location convenient for visiting the Palmyra area.
Spa Experience
One guest, Patricia B., had an exceptional experience at the Delmonte Spa, praising Trish for her excellent service and considering it a great gift idea for women.
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