Building relationships, one project at a time.
For over seven decades, Mason Street Garage has been a trusted partner for automotive services and repair in Grand Rapids, Michigan. Founded in 1951, our family-owned business has earned a reputation for its commitment to excellence, honesty, and customer satisfaction. Our team of expert technicians is dedicated to providing top-notch service, ensuring that you and your vehicle are in good hands.
Dedication to Excellence
At Mason Street Garage, we recognize that our success is built on the foundation of hard work, integrity, and a passion for what we do. We understand that every vehicle is unique, and we tailor our services to meet the specific needs of each customer. From routine maintenance to complex repairs, we utilize the latest diagnostic equipment and techniques to ensure precise and efficient solutions.
Expert Services and Repairs
Our state-of-the-art facility is equipped to handle a wide range of services, including:
- Synthetic oil changes and standard oil changes
- Brake pad and rotor replacements
- Tire rotations and plug repairs
- Electrical diagnostics and maintenance
- Exhaust system welding and fabrication
- State-of-the-art diagnostic equipment for accurate vehicle assessments
Why Choose Mason Street Garage?
We believe that trust is built on honesty, transparency, and a commitment to quality. At Mason Street Garage, we:
- Provide thorough explanations of our processes and services, ensuring that you are fully informed and comfortable with the repairs
- Use only the highest-quality parts and materials, backed by a 12-month/12,000-mile warranty
- Offer a free Lyft ride within 5 miles of our shop when you drop off your vehicle
- Employ ASE-certified master technicians with years of experience and expertise
What Our Customers Say
Our customers are the reason we're here. We're proud to share their testimonials, which demonstrate our commitment to excellence and customer satisfaction:
"Mason Street Garage is the best. I have used this shop for over 15 years. The staff are wonderful and very honest about repairs. They complete repairs on time and stick to the estimates."
."Mason Street Garage is the best. I have been coming here for years and they are always extremely kind and honest. I'm always treated with respect, and they do great work!."
FAQs and More
Take a look at our frequently asked questions section, designed to provide you with more information about our services, policies, and team.
Overall Impression
The reviews for Mason Street Garage are generally positive, with most reviewers praising the garage's transparency, honesty, and excellent customer service. However, there is one negative review that highlights a problem with communication and timing.
Positive Comments
The garage's staff is described as transparent, thorough, and honest. Reviewers appreciate being told if repairs are urgent or if they can wait. The garage's price is considered fair, and many reviewers have become loyal customers, recommending the garage to others.
Negative Comments
One reviewer experienced a delayed service and lack of communication from the garage. They were not informed of the delay and had to wait an extra day to pick up their vehicle. However, the reviewer did receive excellent follow-up service when they reported an issue with their vehicle three months later.
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