At Atlantic Plumbing, Heating & Air Conditioning Inc., we are dedicated to providing top-notch services to our valued customers in Hampton, Newport News, Poquoson, Seaford, and Yorktown. Our company has been proudly serving the Virginia Peninsula for nearly 50 years, and we take immense pride in our unwavering commitment to delivering reliable, honest, and friendly service.
Our Story
Our second-generation, family-owned company was built from the ground up by Tom Hartman, and his founding principles of reliable craftsmanship and trustworthy service remain fundamental to our values today. Under the leadership of Jordan Hartman, we continue to uphold the highest standards of excellence in every aspect of our business. Our dedicated team is comprised of licensed, bonded, and insured technicians who are passionate about providing 100% satisfaction guaranteed to our residential and commercial clients.
Our Services
We offer a comprehensive range of services to cater to all your plumbing, heating, and air conditioning needs. From full-service plumbing to heating and air conditioning solutions, we have got you covered. Our services include:
- Full-service plumbing, including repairs and installations of toilets, sinks, water heaters, and more
- Full-service heating and air conditioning, including repairs, installations, and scheduled seasonal maintenance
- Replacement and repair of HVAC equipment, including condensers, coils, heat exchangers, and thermostats
- Repair of leaking faucets, clogged drains, and septic and drain fields
Why Choose Us
At Atlantic Plumbing, Heating & Air Conditioning Inc., we pride ourselves on our:
- 100% satisfaction guarantee
- Licensed, bonded, and insured technicians for your protection
- Free estimates on replacement systems
- Convenient financing options available
- 24/7 emergency services for your peace of mind
Get in Touch
Call us today at 757-838-1036 to experience our professional and courteous approach to plumbing and HVAC service. We look forward to serving you!
Overall Experience
The overall experience with Atlantic Plumbing, Heating, and Air Conditioning is overwhelmingly positive. Customers rave about the company's professionalism, efficiency, and friendly service.
Positive Experiences
- Technicians are praised for their knowledge, politeness, and professionalism.
- Customers appreciate the company's prompt response times, fair estimates, and clean workspaces.
- The office staff is described as friendly, helpful, and courteous.
- Many customers have been with the company for years and continue to recommend them to others.
Negative Experiences
- A few customers experienced issues with scheduling, communication, and follow-up.
- One customer was unhappy with the initial diagnosis of a leaking pipe, which was later fixed by another company.
- Another customer was disappointed with the delay in receiving a quote for HVAC system inspection.
- A few customers experienced poor communication and lack of follow-up after requesting estimates or services.
Exceptional Service
- Mark Wright, a technician, is particularly praised for his expertise, professionalism, and communication skills.
- Joe and Trevor, technicians, are commended for their excellent work, cleanliness, and helpful advice.
- Shawn, a technician, is described as knowledgeable, friendly, and professional.
- The company's commitment to customer satisfaction is evident in their willingness to resolve issues and provide refunds when necessary.
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