At Buchanan Plumbing, we take pride in being a trusted and reliable full-service plumbing company serving the Hampton Roads area since 2011. Our team, led by Master Plumber BJ Buchanan and his wife Dena, is committed to providing exceptional customer service, honesty, and integrity in every aspect of our work. As a family-owned and woman-operated business, we strive to build long-lasting relationships with our customers, and we're dedicated to making you feel comfortable and secure in your own home.
Our Services
We offer a comprehensive range of plumbing services, from toilet repair and replacement to faucet installation, repair, and replacement. Our team is equipped to handle all your plumbing needs, including garbage disposal repair and replacement, water heater repair and replacement, dishwasher installation, outdoor spigots and hose bibs, water and sewer line repair and replacement, and water fountain repair and replacement. We also provide emergency services 24/7, ensuring that you're always covered in case of a plumbing emergency.
Leak Detection and Drain Services
At Buchanan Plumbing, we specialize in leak detection and drain services. Our team uses advanced technology, including camera inspections and recording capabilities, to identify and diagnose even the most complex issues. We offer hourly set rates, so you'll never encounter any surprises. Our leak detection services are designed to locate leaks through floors, walls, concrete slabs, driveways, grass, rocks, and gravel.
What Our Customers Say
We're proud to have built a reputation for exceptional customer service and quality workmanship. Our customers rave about our professionalism, promptness, and attention to detail. From fixing outrageous water bills to resolving sewer pipe bursts, we've earned a reputation for being the go-to plumbers in Hampton Roads.
Our Values
At Buchanan Plumbing, we're committed to family values, honesty, and integrity. We believe in making everyone feel comfortable and at ease, and we're proud to be a pet-friendly, LGBTQ-friendly, and people-friendly business. We're dedicated to building long-term relationships with our customers, and we strive to provide excellent customer service in every aspect of our work.
Overview of Buchanan Plumbing Reviews
The reviews of Buchanan Plumbing are overwhelmingly positive, with customers praising the company's prompt, professional, and honest service. Multiple reviewers praised the company's responsiveness, with many mentioning that they were able to schedule same-day or next-day appointments.
Quality of Work
Many reviewers praised the quality of work performed by Buchanan Plumbing. Several mentioned that the company's technicians were knowledgeable, efficient, and thorough in their work. Reviewers also appreciated the company's attention to detail, with some mentioning that they received helpful tips and advice on maintaining their plumbing systems.
Communication and Customer Service
Customers praised Buchanan Plumbing's communication and customer service, with many mentioning that the company's technicians were friendly, courteous, and kept them informed throughout the repair process.
Pricing and Value
Several reviewers praised Buchanan Plumbing's prices, mentioning that they were reasonable and competitive. Many reviewers also appreciated the company's honesty and transparency in their pricing, with some mentioning that they were not upsold or pressured into additional services.
Conclusion
Buchanan Plumbing has received consistently positive reviews from customers, who praise the company's prompt, professional, and honest service. The company's attention to detail, quality of work, and competitive pricing have earned it a reputation as a trustworthy and reliable plumbing service provider.
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