Providing excellent HVAC solutions for a comfortable tomorrow
At Advanced Mechanical Systems, we're proud to be the trusted name in residential and commercial HVAC solutions in Spokane and the surrounding areas for over 30 years. Our team of experienced technicians, office staff, and owners are dedicated to providing top-notch service, ensuring that our clients receive the best possible experience. We take pride in our reputation for being punctual, professional, and caring, and we strive to maintain long-lasting relationships with our clients.
Our Mission
Our mission is to provide our clients with knowledgeable staff, quality workmanship, and speedy service for all their ventilation, heating, and air conditioning needs at a reasonable rate. We offer full service on a wide range of air conditioning equipment and heating systems, ensuring that our clients are never left in the cold or heat. Our goal is to be the go-to company for all HVAC needs and products, and we're committed to providing excellent service to our clients.
HVAC Services We Offer
At Advanced Mechanical Systems, we offer a comprehensive range of HVAC services to meet the unique needs of our residential and commercial clients. Our services include:
- Residential HVAC: We provide top-quality heating and cooling solutions for homes, ensuring that our clients enjoy optimal comfort and energy efficiency.
- Commercial HVAC: We cater to the HVAC needs of businesses, warehouses, and other commercial establishments, helping them reduce energy consumption and improve indoor air quality.
- HVAC Maintenance: Our team of experienced technicians provides regular maintenance services to ensure that our clients' HVAC systems are running smoothly and efficiently.
Why Choose Us
Advanced Mechanical Systems is the best in the business, with over 30 years of experience in serving the Inland Northwest region. We stand by the high quality and excellence of the products we install, as well as the experience, care, and dedication our technicians bring to evaluating and meeting the needs of every customer we work with. We understand that building a relationship with our clients is key to our success, and we strive to provide excellent, friendly service and reliable products to our clients.
Company Review Summary
Positive Feedback
Advanced Mechanical Systems (AMS) received praise from several customers for their professionalism, thoroughness, and timely service. Many reviewers appreciated the company's honesty, integrity, and commitment to getting the job done correctly. Some specific praises included:
- Prompt and thorough service
- Honest and knowledgeable technicians
- Competitive pricing
- Excellent communication and customer service
- Ability to solve complex issues and provide long-term solutions
Negative Feedback
However, some customers expressed frustration and disappointment with AMS's service, citing issues such as:
- Poor communication and lack of follow-up
- Inconsistent and unreliable scheduling
- Overpricing and price gouging
- Incompetent or unlicensed technicians
- Failure to complete jobs correctly, leading to repeat visits and wasted time
Common Issues
Some common issues that arose from the reviews include:
- Scheduling and communication problems, leading to frustration and wasted time
- Inconsistent quality of service, with some technicians being more competent than others
- Pricing concerns, with some customers feeling taken advantage of
- Failure to complete jobs correctly, leading to repeat visits and added costs
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