Quality Work, Done Right The First Time
At Cougar Heating and Air Conditioning, we're proud of our years of service to the Spokane and Idaho area and look forward to helping you with your air conditioning and heating needs. Our team is prepared to help you with the sales, service, and installation to keep your home comfortable all season. We understand how harsh the weather can get during the Spokane summers and winters, and we know how important it is to receive timely, high-quality services when your home comfort is at risk.
Our Services
We offer a wide range of heating and cooling services to ensure that your home is comfortable and energy-efficient. From routine maintenance to repairs and replacements, our highly-trained technicians provide the expertise your comfort depends on. Our services include:
- A/C Repair
- A/C Tune-Up
- A/C Replacement
- Furnace Repair
- Furnace Tune-Up
- Furnace Replacement
- Heating maintenance
- Heating repair
- Heating installation and replacement
- Indoor air quality services
- Air conditioning maintenance
- Air conditioning repair
- Water heater repair
- Water Softener Replacement
Our Commitment
We want to help you and your family save money in any way that we can. We offer affordable pricing and can provide your home with a variety of energy-efficient upgrades. We're committed to providing 100% satisfaction guarantee, punctual service, and locally-owned and operated business. Our technicians will always wear shoe covers in your home and use inspector cameras to accurately diagnose the issue the first time.
Why Choose Us?
We have served 1,000s of happy customers in Idaho & Spokane Valley, and our customers rave about our service. We're proud to have a 4.8-star rating on Google and a 100% service fee guarantee. We're dedicated to providing quality work, done right the first time, and we're always available 24/7 for emergency services.
Overview of Reviews
The reviews of Cougar Mechanical are mixed, with some customers having a positive experience and others having a negative one.
Positive Reviews
Many reviewers praised the company's technicians, citing their professionalism, knowledge, and friendly demeanor. Some mentioned that the technicians went above and beyond to educate them on maintenance and expected lifespan of their furnace and water heater. Others appreciated the quick response time, efficiency, and cleanliness of the service. Several reviewers mentioned that they would highly recommend Cougar Mechanical to friends and family.
Negative Reviews
On the other hand, some reviewers expressed dissatisfaction with the company's sales staff, citing poor communication, misrepresentation of financing options, and failure to complete work as promised. A few reviewers mentioned that the company left a mess at their homes, damaged property, or failed to address issues raised by customers.
