Your comfort is our mission!
At Banner Furnace & Fuel, we take pride in being Spokane's most established HVAC company, serving customers in and around Spokane, WA since 1924. We invite you to learn more about our full-service company because we want to be your Home Comfort Specialists! Your comfort is our mission - from new gas and oil furnaces, to air conditioning systems that stand the test of time.
Our History
With over 99 years of experience, we have built a reputation for providing unparalleled service in the home heating and cooling industry. We have been serving Spokane for generations, and our commitment to total home comfort means we install only the best equipment on the market today. It also means we will match that quality with unparalleled customer service.
Our Services
We offer a wide range of services to ensure your home is comfortable and safe. Our solutions include:
- Installations: We install only the best equipment on the market today, including furnaces, air conditioning systems, heat pumps, humidifiers, air filtration systems, and thermostats.
- Service and Repair: Our team of experienced technicians provides top-notch service and repair for all makes and models of heating and cooling systems.
- Fuel Delivery: We are the Inland Northwest's leading supplier of home heating oil and propane, with flexible fill options and payment plans available.
Our Guarantees
At Banner Furnace & Fuel, we guarantee your satisfaction. We have a 100-year-long track record of reliable service, and we're proud to say that our customers have shown their approval of our work through over 200 5-star reviews on Google. We're accredited by the Better Business Bureau with an A+ rating, the highest rating possible.
Our Mission
Our goal is your total home comfort. We strive to provide exceptional service, ensuring your home is comfortable, safe, and energy-efficient. Our team of experienced technicians is dedicated to providing unparalleled customer service, and we're available 24/7 for emergency service.
What Our Customers Say
Don't just take our word for it! Our customers rave about our service, saying things like, "Highly recommend Banner and their Guardian Plan!" and "The positive reviews are spot on. They were exceptionally helpful in getting the parts I needed and providing guidance."
Customer Experience with Banner Furnace & Fuel
Positive Experiences
- Many customers praised Banner Furnace & Fuel for their professionalism, respect, and courtesy during service calls.
- Several reviewers mentioned the company's integrity, honor, and commitment to customer satisfaction.
- Technicians were often described as knowledgeable, experienced, and helpful in resolving issues efficiently.
- The company's warranty and maintenance services were also commended for their value and reliability.
Negative Experiences
- A few customers reported issues with the company's management and communication, leading to disputes and dissatisfaction.
- Some reviewers experienced problems with their heating systems, citing faulty installations, lack of accountability, and high repair costs.
- One customer reported being left without heat or hot water during a holiday weekend due to the company's failure to respond promptly.
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