Trusted Pet Care, Your Home Away from Home
At Horizon Plumbing, we're a team of dedicated professionals who have been serving the Dallas Fort Worth metroplex for over 40 years. Our company is built on a foundation of honesty, integrity, and a commitment to providing exceptional service to our customers. We're not just plumbers; we're problem solvers who take the time to understand our customers' unique needs and provide personalized solutions that meet their specific requirements.
Our History
Horizon Plumbing was founded on the principles of integrity, hard work, and a willingness to go the extra mile for our customers. Our team of experienced plumbers has been serving the Dallas Fort Worth metroplex for over 40 years, providing top-notch plumbing services that exceed our customers' expectations.
Our Services
At Horizon Plumbing, we offer a wide range of plumbing services designed to meet the unique needs of our customers. Whether you're looking for leak detection, slab leak repair, water filter installation, or bathroom remodeling, we've got you covered. Here are just a few of the services we offer:
- Water Leaks: Our state-of-the-art leak detection technology helps us identify and repair leaks quickly and efficiently, minimizing the risk of further damage to your home.
- Leak & Locate: Our expert plumbers use specialized equipment to locate leaks and provide effective solutions to prevent future occurrences.
- Slab Leak Repair: We specialize in repairing slab leaks, which can be complex and difficult to diagnose. Our experienced plumbers have the expertise and equipment to fix these issues.
- Leak Detection System: Our automatic water leak detection and shut-off system detects and prevents leaks before they cause catastrophic damage to your home.
- Water Filters: We offer a range of water filters designed to improve the taste and quality of your drinking water.
- Water Softening: Our water softening systems remove minerals that cause hard water, improving the quality of your water and reducing the risk of damage to your plumbing system.
- Sinks & Faucets: We offer repair and replacement services for sinks, faucets, and other plumbing fixtures.
- Toilets & Drains: Our experienced plumbers provide expert toilet repairs and drain cleaning to keep your plumbing system flowing smoothly.
- Bathroom Remodeling: Our team of experts can design and install new bathroom fixtures, including toilets, sinks, and showers.
- Water Heaters: We offer tankless water heater installation, maintenance, and repair services.
- Tankless Installation (Gas & Electric): Our experienced plumbers specialize in installing tankless water heaters that operate on gas or electricity.
- Water Heater Booster: We offer water heater booster systems that improve hot water pressure and flow rate.
- Tankless Maintenance: Our maintenance services ensure your tankless water heater system runs efficiently and effectively.
- Service Plans: Our service plans offer prioritized maintenance, repair, and replacement services to keep your plumbing system in top condition.
- Water Heater Protection Plan: Our comprehensive protection plan provides peace of mind, knowing that your water heater is properly maintained and protected.
Resources
At Horizon Plumbing, we're committed to providing our customers with the best possible service and support. That's why we've compiled a range of resources to help you maintain your plumbing system and avoid costly repairs. From plumbing tips and advice to industry news and best practices, our resources are designed to help you make informed decisions about your plumbing needs.
About Our Plumbers
Our team of plumbers is comprised of experienced professionals who are dedicated to providing exceptional service and customer satisfaction. We believe that our customers deserve the best possible solutions, and we're committed to delivering them.
Professionalism and Work Quality
Several reviewers praised the professionalism and work quality of Horizon Plumbing. Chris and his crew were praised for their promptness and professionalism, completing work quickly and cleaning up after themselves. Peter S. described their work as "plumbing art" and was impressed with the outcome of a major system overhaul. James J. was also thrilled with the work, despite a longer-than-estimated completion time.
Communication Issues
However, some reviewers experienced issues with communication. M. S. never received a call, text, or email from the company after scheduling an appointment, and ended up taking his business elsewhere. Kate V. mentioned that Horizon's estimate was $400 cheaper than competitors, but their service was less than professional, and they struggled to turn off the water to her house.
Punctuality and Follow-up
Several reviewers praised the punctuality of Horizon's plumbers. Chris and his crew arrived on time for their appointments, and Phillip was able to come out the next day to fix a leaking toilet. On the other hand, M. S. was left waiting after scheduling an appointment.
Overall Satisfaction
Overall, some reviewers were very satisfied with their experience at Horizon Plumbing, praising their professionalism, work quality, and punctuality. Others experienced communication issues and were less than impressed with the service.
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