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A Family-Owned Business Serving San Rafael for Over 50 Years
Easy Automotive Inc. has been a trusted name in Japanese vehicle care and service in San Rafael since 1972. Founded by a passionate family, we're committed to providing our customers with honest, reliable repairs and outstanding customer service. We've built our reputation on integrity, expertise, and a genuine desire to see our clients happy and their vehicles performing their best.
Why Choose Easy Automotive?
At Easy Automotive, we specialize in all aspects of Japanese vehicle care, covering everything from routine maintenance to complex repairs. Our highly skilled and ASE-certified technicians have decades of experience working on all makes and models of Japanese cars, ensuring you get the highest quality care possible.
General Repairs
- Air Conditioning Diagnostics and Repair
- Oil Changes and Lubrication
- Suspension and Steering Repair
- Transmission Repair and Service
- Computer Diagnostics and Repair
Specialized Expertise
- Hybrid Vehicle Diagnostics and Repair
- Foreign Car Expertise (Including Acura, Toyota, Lexus, Honda, Nissan)
Additional Services
- Loaner cars available
- Shuttle service to and from work or home
- Competitive pricing and transparent estimates
Beyond the Service
We believe in building lasting relationships with our customers. Our friendly and knowledgeable staff will take the time to answer your questions, explain your repair options, and provide clear and concise estimates.
We are committed to open and clear communication, ensuring you're always informed and involved throughout the entire process.
Our Commitment
Easy Automotive is dedicated to exceeding your expectations. Our dedication to quality, transparency, and customer satisfaction has earned us prestigious awards and recognition from the Pacific Sun Best of Marin Auto Repair Shop. We are also committed to digital accessibility and are continuously working to improve the user experience on our website.
Let Easy Automotive Be Your Partner in Automotive Care!
If you own a Japanese vehicle in need of care, look no further than Easy Automotive. Contact us today and let us be your trusted partner in keeping your car healthy and reliable.
Bad Experiences and Poor Customer Service
The reviews for this establishment are overwhelmingly negative, with customers expressing frustration and disappointment with their experiences. The first reviewer, Hillary Oceana L., mentions being rudely told to wait by a surly lady behind the counter, which led her to leave without getting the service she needed. The second reviewer, Velvet L., had a series of issues with the shop, including being overcharged, misinformation about the repairs, and poor workmanship. She felt taken advantage of and believes the shop's owner is untrustworthy.
Bethany C.'s review shares similar concerns, stating that the shop provided horrible service, was overpriced, and the staff was rude. She also mentions that the shop made a mistake with the part order, causing her to wait an extra two hours. The reviews suggest that the establishment has a reputation for poor customer service, miscommunication, and questionable business practices.
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