Your Satisfaction is Our Priority
Passion, Expertise, and Customer Satisfaction - Your Reliable Automotive Partner
P. A. Automotive is your trusted partner in Lafayette, LA for all your automotive needs. Since our inception, we have been dedicated to providing professional, personalized service and quality repairs to keep your vehicle running smoothly and safely.
What Sets Us Apart?
Customer satisfaction is our top priority. Our highly skilled technicians and experienced staff are committed to understanding your unique needs and providing:
- Honest diagnoses: We provide clear and transparent explanations of any issues with your vehicle and recommended repair options.
- Quality repairs: We use only top-notch parts and follow industry standards to ensure lasting and reliable repairs.
- Timely service: We strive to complete repairs efficiently without compromising quality, ensuring you get back on the road quickly.
- Affordable pricing: We offer competitive rates and transparent billing, so you always know what to expect.
Our Services
P. A. Automotive offers a comprehensive range of automotive services, including:
General Repairs
- Transmission services
- Alignment services
- Brake services
- Tire services
- Oil changes
- Tune-ups
Specialized Services
- Clutch repairs
- Exhaust system repairs
- Electrical system diagnostics and repairs
- Engine diagnostics and repairs
More Than Just Repairs
We understand that your car is an extension of your life. That's why we offer:
- Curteous and friendly customer service: We treat every customer with respect and provide clear communication throughout the repair process.
- Convenient scheduling: You can schedule your appointment online or by phone at your convenience.
- Shuttle services: We can provide transportation to and from your home or work if necessary.
Partnering with You for Success
At P. A. Automotive, we are committed to building lasting relationships with our customers. We believe in open communication, transparency, and providing a positive experience every time you visit our shop.
Let us be your trusted partner in automotive care!
Overview of Reviews
The reviews are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Some reviewers praised the professionalism and helpfulness of the staff, particularly Mr. Pat, who is described as "awesome" and "very professional". Customers appreciated the honesty and transparency of the mechanics, who would advise against fixing a vehicle if it wasn't worth it. Some customers also appreciated the reasonable prices and the efficiency of the service.
Negative Experiences
On the other hand, some customers had a terrible experience with the service. They reported being charged high prices for poor work, with one reviewer stating that their vehicle ran worse after the repairs. Some customers felt that the staff was unprofessional and didn't communicate effectively, leaving them in the dark about the status of their vehicle. One reviewer was especially unhappy, stating that the owner was more concerned with promoting club parties than fixing vehicles.
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