At Metropolis Apartments, we pride ourselves on being a full-service real estate brokerage that offers a unique blend of traditional values and modern technology. Our team, led by founder Tom Ripellino, has over 25 years of experience in the New York City real estate industry. We have established ourselves as one of the top independent real estate brokerage firms in the city, dedicated to providing exceptional service to our clients.
Our Story
Living in New York City is a dream for many, and we understand the importance of finding the perfect place to call home. At Metropolis Apartments, we take pride in our ability to offer a personalized approach to real estate, combining years of experience with cutting-edge technology to ensure that our clients receive the best possible service. Our team of experts is dedicated to understanding the unique needs of each client, whether they are looking to rent, buy, or sell a property in NYC.
Our Services
We offer a wide range of services, including rental and sales listings, to cater to the diverse needs of our clients. Whether you're a buyer, seller, or renter, our team of experienced agents will work closely with you to understand your requirements and find the perfect property that fits your lifestyle and budget. We take pride in our ability to provide a hassle-free experience, from start to finish, ensuring that our clients receive the highest level of service and satisfaction.
What Sets Us Apart
What sets us apart from other real estate brokerages is our unique approach to combining traditional values with modern technology. We believe that experience and customer service are essential components of a successful real estate transaction, and we have built our business on these fundamental principles. Our team of experts is dedicated to providing personalized service, tailoring our approach to meet the unique needs of each client.
Testimonials
Don't just take our word for it! Our clients have praised our team for their exceptional service, saying: "Cecilio Davis did a fantastic job finding my partner and I the perfect apartment. He values and builds client relationships rather than jumping to a sale, and is extremely responsive." - Emily Bieniek. "Tom was absolutely amazing to work with. He showed me a couple different apartments, all of which were great. He was very patient with me as I made up my mind and was more than happy showing me a couple places multiple times." - Ryan Bern.
Professionalism and Communication
Some reviews praise the professionalism and communication of Metropolis Real Estate agents, citing efficient service, diligent follow-up, and attention to clients' needs. Others, however, express disappointment and frustration with the agency's unprofessionalism, citing aggressive responses to concerns, unauthorized fees, and misleading information.
Scams and Untrustworthy Practices
Several reviews raise concerns about Metropolis Real Estate's questionable practices, including aggressive tactics to secure wire transfers, unsecured application fees, and misleading information on listings. One reviewer even describes the agency as "shady unprofessional thieves."
Agency Excellence
On the other hand, some reviewers praise the agency for its helpfulness, efficiency, and professionalism. Several reviews highlight specific agents, such as Tom Ripellino and Veronica Herring, who received praise for their diligence, communication, and dedication to finding clients their ideal apartments.
Terminology and Conditions
Some reviews highlight issues with terminology and conditions, such as unclear or misleading information on listings, and unenforceable contracts.
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