We're the Ones Mother Nature Trusts.
At Superior Home Care Services, Inc., we are dedicated to providing superior service, care, and support for you and your family. Our mission is to enhance independence while delivering the highest quality level of service, ensuring safety and security for you or your loved one at home. We are a trusted name in the home care industry in San Diego County, and our clients and employees are our top priority.
Our Story
Our story began with a passion to provide exceptional care and support to those in need. Our management staff has extensive supervisory expertise in non-medical, in-home care, and we work hard to stay up-to-date on the latest trends and best practices in our industry. We are committed to providing client services on a number of levels, from companionship and light in-home assistance to around the clock care and hospice support.
Our Services
We offer a range of services designed to meet the unique needs of each client. Our services include:
- Caregiving: Our trusted caregivers provide personalized care and support in the comfort of your own home.
- Transportation & Activities: We encourage, support, and transport our clients to their appointments, social outings, and errands.
- Care Navigation: Our expert care navigators help families and caregivers navigate the complex healthcare system, coordinate providers, and explore care options.
- Family Coaching: Our experienced coaches provide guidance and support to families facing caregiving challenges.
- Concierge Discharge Services: We offer customized concierge services to support a smooth transition from hospital to home.
- Diabetic Support: Our caregivers provide specialized support and care for clients living with diabetes.
- Stroke Support: Our team of managers and caregivers have dedicated training and expertise in stroke support.
- Dementia Care & Assistance: We provide specialized care and support for clients living with dementia, including caregiving, management, documentation, and family coaching.
Our Commitment
At Superior Home Care Services, Inc., we are committed to providing exceptional care and support to our clients. We believe in enhancing independence, delivering high-quality service, and ensuring safety and security for you or your loved one at home. Let us help you or your loved one live comfortably and safely at home.
Overall Experience
Many reviewers praised Superior HCS for their excellent service, staff, and owner (Carole) who were wonderful to work with. They were commended for their caring and sincere approach, responsiveness, and flexibility in accommodating clients' needs.
Staff and Caregivers
The caregivers, specifically Nicole, Vese, and the daytime caregiver, were mentioned for their exceptional care and kindness. The office staff were also praised for being pleasant and helpful.
Reliability and Accessibility
Reviewers appreciated the reliability of the caregivers, who always arrived on time, and the ease of communication with the office staff. The scheduling department was also commended for making it easy to coordinate care.
Personalized Care
Several reviewers highlighted the personalized care provided by Superior HCS, including the owner's personal involvement in the care process. The caregivers were able to adapt to the clients' needs, and the company was willing to brainstorm and think outside the box to solve problems.
Some Areas for Improvement
One reviewer mentioned that some caregivers were late without a valid excuse, and there were instances where no one showed up without an apology or concern from the office staff.
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