Your property, accurately mapped.
At Wicked Wrenches, we pride ourselves on being a family-owned and locally known business that has been serving the Rapid City community since 2016. Our story began with Chris and Tina, who had a vision to create a one-stop auto shop that would provide exceptional service, quality work, and a commitment to listening to our customers' needs. Over the years, we have grown from a small 2-bay shop to a 6-bay shop located on a busy street in Rapid City. Our team of experienced mechanics is dedicated to providing expert advice and solutions to your automotive needs.
Our Mission
Our mission is to provide you with a one-stop shop for all your automotive needs. We believe in building relationships with our customers and taking the time to listen to their concerns. Our team of expert technicians is committed to providing quality work, educating our customers, and never finding a way to include hidden charges in our services. We understand that every vehicle is unique, and that's why we offer a range of services to cater to your specific needs.
Our Services
At Wicked Wrenches, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance checks to complex repairs, we have you covered. Our services include:
- Car Maintenance: We provide routine maintenance checks to ensure your vehicle's most important components are always operating properly.
- Heavy Duty Truck Repair: We specialize in repairing heavy-duty trucks, including Chevy, Ford, GMC, Freightliner, International, Peterbilt, Kenworth, and even Chevy Luv.
- Brake Repair: We can diagnose and repair any brake issue, from simple adjustments to complete replacements.
- Oil Change: We can help you choose the right type of oil and filters for your vehicle, and get the work done with a record of your services.
- Tire Fix & Replacement: We can diagnose tire issues and provide quick fixes or full replacements to get you back on the road safely and affordably.
- Battery Change: We can diagnose and replace your vehicle's battery, spark plugs, fuses, and other electrical components to ensure everything is firing on all cylinders.
- Engine/Transmission Repair & Replacement: We can diagnose and repair or replace engines and transmissions to get you back on the road.
- Heating/Cooling: We can diagnose and repair heating and cooling components to ensure your vehicle is comfortable in any season.
Our Expertise
Our team of experienced mechanics is dedicated to providing expert advice and solutions to your automotive needs. We specialize in:
- Vehicle Maintenance: We provide routine maintenance checks to ensure your vehicle's most important components are always operating properly.
- Heavy Duty Truck Repair: We specialize in repairing heavy-duty trucks, including Chevy, Ford, GMC, Freightliner, International, Peterbilt, Kenworth, and even Chevy Luv.
- Brake Repair: We can diagnose and repair any brake issue, from simple adjustments to complete replacements.
- Oil Change: We can help you choose the right type of oil and filters for your vehicle, and get the work done with a record of your services.
- Tire Fix & Replacement: We can diagnose tire issues and provide quick fixes or full replacements to get you back on the road safely and affordably.
Why Choose Us
At Wicked Wrenches, we believe in providing exceptional service, quality work, and a commitment to listening to our customers' needs. We are:
- Family-owned and locally known
- Experienced mechanics
- One-stop shop for all your automotive needs
- Commitment to listening to our customers' needs
- Dedicated to providing expert advice and solutions
Hours of Operation
Monday - Wednesday: 7 am - 6 pm
Thursday: 9 am - 6 pm
Friday: 7 am - 6 pm
Saturday: 10 am - 4 pm
Sunday: Closed
Location
201 Omaha Street, Rapid City, SD 57701
Overall Experience
The reviews highlight both positive and negative experiences at Wicked Wrenches. While some customers had excellent service and were highly satisfied, others had poor experiences with rudeness, arrogance, and subpar work.
Positive Reviews
Several customers praised the owner, Chris, and the mechanics for their honesty, reasonable prices, and excellent work. Many appreciated the shop's willingness to accommodate their needs, even providing same-day service. Travelers, in particular, were grateful for the shop's help in getting them back on the road quickly.
Concerns with Service
Some customers experienced poor service, including rudeness and arrogance from the owner. One customer reported multiple issues with their vehicle after having it repaired, including engine problems, vacuum leaks, and broken heat shields. Another customer had to wait for months to get their truck repaired, with repeated delays and poor communication.
Communication and Follow-up
Some customers praised the shop's communication and follow-up, with the owner checking in to ensure they were satisfied with the work. However, others felt that the shop was unresponsive and lacked transparency about the status of their repairs.
Be the first to review Wicked Wrenches.
Write a Review
