Protecting Your Business, Protecting Your Future.
At Southeastern Insurance Associates, we are a commercial insurance agency specializing in insuring independent owner-operators and fleet management companies. Our expert insurance agents are knowledgeable, experienced, and possess direct experience with over-the-road driving. We understand the unique challenges and risks associated with the trucking industry, and we are dedicated to providing our clients with customized insurance solutions that meet their specific needs.
Our Expertise
With years of experience in the trucking industry, our team of experts has developed a deep understanding of the complexities and nuances of commercial auto insurance. We are well-versed in the continually changing compliance requirements of the DOT/FMCSA, and we are committed to helping our clients navigate these regulations to ensure compliance and avoid costly penalties.
Our Services
We offer a comprehensive range of insurance coverages designed specifically for the trucking industry, including:
- Trucking Insurance: We provide primary auto liability, non-trucking liability, general liability, umbrella/excess liability, uninsured motorist, and underinsured motorist coverage for trucks, trailers, and cargo.
- Personal Insurance: We offer personal insurance coverage for independent owner-operators and fleet management companies, including auto, home, and life insurance.
- Commercial Insurance: We provide commercial insurance coverage for businesses, including workers' compensation, general liability, and property insurance.
- Life and Disability Insurance: We offer life and disability insurance coverage to help protect our clients' financial security in the event of unexpected events.
Our Commitment
At Southeastern Insurance Associates, we are committed to providing our clients with exceptional service, expert guidance, and personalized attention. We understand the importance of timely and accurate claims processing, and we work closely with our clients to ensure that their claims are handled efficiently and effectively. Our goal is to build long-term relationships with our clients, and we strive to exceed their expectations in every aspect of our business.
Employee Experience and Work Environment
Reviews suggest that the work environment is unprofessional and that the owners are rude and unkind to employees. Some employees have even cried due to feelings of discomfort and mistreatment.
Business Practices and Customer Service
The business has been accused of being unprofessional in its dealings with customers and employees. There are claims of the owner being rude and threatening towards customers, and not providing a COVID-friendly environment. Additionally, the owner has been accused of not wanting to repair employee accidents on company vehicles.
Payment and Referral Issues
One customer reported experiencing issues with payment and referral credits. The customer was promised a credit for referring someone, but when the referral went wrong, the owner threatened the customer's business. Despite making payments, the customer received threats from the owner.
Positive Experiences
On a more positive note, some customers have reported excellent service and respectful treatment from the staff. One customer was particularly pleased with the service they received from a lady with tattoos, and another customer appreciated the friendly and welcoming atmosphere of the office.
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