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Building Your Dreams with Safety and Quality

At Family Heating & Air, we pride ourselves on being the go-to experts for all your heating, cooling, and indoor air quality needs in the Gulf Coast and surrounding areas. With over 100 years of combined experience, our team of NATE-certified technicians is dedicated to providing top-notch services that prioritize your comfort, health, and efficiency. Whether you're a homeowner or a business owner, we're committed to delivering unparalleled solutions that meet your unique requirements.

Our Services

We offer a comprehensive range of services designed to cater to your every need. From air conditioning repair, installation, and maintenance to heating solutions, indoor air quality improvement, and duct cleaning, our expertise spans the entire spectrum of HVAC services. Additionally, we provide specialized services like commercial HVAC, commercial refrigeration, sheet metal fabrication, heat pumps, and geothermal solutions.

Why Choose Us

What sets us apart is our unwavering commitment to excellence, integrity, and customer satisfaction. We take pride in our reputation for trustworthy and affordable services, backed by our experience and resources. Our team is dedicated to providing personalized attention, prompt responses, and lasting solutions to ensure your complete satisfaction. Whether you're looking for routine maintenance, emergency repairs, or new installations, we're here to help you breathe easy, stay comfortable, and protect the value of your investment.

Our Story

Family Heating & Air is honored to have received numerous awards and recognitions, including the prestigious Bryant 2020 Dealer of the Year Award and the Medal of Excellence Award. We're proud to be a part of the Gulf Coast community and strive to make a positive impact through our services and community involvement.

Schedule Service

If you're looking for a trusted partner for your heating, cooling, and indoor air quality needs, look no further. Contact us today to schedule your service, and experience the difference that Family Heating & Air can make for you.

Reviews
Positive: The company received praise for its technician's performance, customer service, pricing, and scheduling.
Negative: The company was criticized for its prioritization of payment over diagnosis and for a lack of resolution in one instance.

Technician Performance and Customer Service

The technician's performance and customer service were praised by multiple reviewers. They were described as fast, effective, kind, and knowledgeable. They took the time to explain the problem and the solution to the customers, making them feel informed and valued.

Pricing and Cost

The pricing and cost of the services were also commended by the reviewers. They were considered reasonable and competitive, with some reviewers mentioning that they saved money compared to other companies.

Scheduling and Availability

The company's ability to provide same-day service and accommodate customers' schedules was appreciated by the reviewers.

Negative Experience

One reviewer had a negative experience with the company, citing that the technician was more interested in collecting payment than providing a thorough diagnosis of the issue. The reviewer felt that the company was more interested in making money than providing quality service.

Warranty and Free Service

One reviewer praised the company's warranty and free service, stating that they were able to get their AC running again at no cost.

Mixed Experience

One reviewer had a mixed experience with the company, initially praising the technician's knowledge and service but later finding that the issue was not fully resolved and required another visit.

Recommendations

Overall, the reviewers who had positive experiences highly recommended the company to others, citing their excellent service, knowledgeable technicians, and competitive pricing.

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