Reliable Roadside Assistance 24/7
Steel Towing Fremont stands as a testament to reliable roadside assistance, serving the Fremont community for years. We proudly uphold the highest standards in emergency towing and roadside services, offering prompt, efficient assistance to drivers when they need it most.
Our Expertise
Our team of certified technicians is highly skilled in a variety of situations, including:
- Emergency Towing: Be it a flat tire, dead battery, or any mechanical breakdown, our tow trucks are always ready to swiftly arrive and transport your vehicle to safety.
- Roadside Assistance: From simple lockouts to fuel deliveries and jump starts, our technicians can handle all your on-the-road needs with care and expertise.
- Specialized Services: We proudly offer comprehensive services for exotic and luxury vehicles, ensuring their transport with the utmost care and attention.
A Commitment to Quality & Safety
Safety is our top priority. We prioritize your well-being by:
- Using brightly marked tow trucks and safety gear to ensure visibility and protection.
- Expertise in handling diverse vehicle types, including luxury cars and heavy-duty trucks.
- Transparent pricing and honest communication throughout the process.
Exceptional Customer Care
What sets us apart is our unwavering commitment to customer satisfaction. We go above and beyond to:
- Respond promptly to every request, day or night.
- Explain procedures clearly and answer any questions you have.
- Offer personalized solutions tailored to your unique needs.
Why Choose Steel Towing Fremont?
- Established and experienced with years of exceptional service.
- Fleet of modern, well-maintained tow trucks.
- Certified and friendly technicians who prioritize your safety and well-being.
- Transparent pricing and open communication.
- Unwavering commitment to customer satisfaction.
Service Issues
Many customers have expressed disappointment with the service provided by this company. Some have reported being asked for their personal information, including credit card and address, without being able to order the service due to financial constraints. Others have reported being charged cancellation fees, even when they inform the company that they are unable to pay.
Cancellation Fees
A common complaint among customers is the cancellation fee, which is reportedly $50. Some customers have been told that this fee applies even when they are unable to pay, and that the company is unwilling to compromise.
Customer Service
The customer service provided by this company has been criticized. Some customers have reported being hung up on, or being told that the issue is not the representative's problem. Others have expressed frustration with the lack of empathy and understanding shown by company representatives.
Positive Reviews
Despite the negative experiences reported by many customers, one reviewer had a positive experience with the company. They reported that the driver was nice, and that they felt safe during the service. They also appreciated the fair price considering the situation.
Be the first to review Towing Fremont.
Write a Review
