At Stranded Towing and Roadside Assistance, we pride ourselves on being the ultimate solution for all your towing and roadside assistance needs. With over 30 years of experience, our locally owned and operated company has built a reputation for providing personalized, fast, professional, and courteous service to individuals, families, and businesses alike. Our team of expertly trained and insured professionals is dedicated to delivering exceptional value and extraordinary services 24 hours a day, 7 days a week.
Our Story
Stranded Towing and Roadside Assistance was founded on the principle of providing reliable, affordable, and top-notch towing and roadside assistance services to our customers. Over the years, we have grown to become a national presence, with a proven track record of expert service, affordable prices, and unparalleled customer satisfaction. Our award-winning fleet of trucks and equipment is designed to handle any make and model of vehicle, from light-duty to heavy-duty, with the utmost care and precision.
Our Services
At Stranded Towing and Roadside Assistance, we offer a comprehensive range of services designed to meet the specific needs of our customers. Our services include:
- Local and Long-Distance Towing
- Lockouts and Locksmith Services
- Tire Changes, Repair, and Delivery
- Heavy-Duty Mechanic Services (Onsite)
- Winchouts and Pullouts
- Specialty Towing and Transport
- Fuel and Fluid Delivery
- Asset Retrieval and Secure Location
Our Commitment
At Stranded Towing and Roadside Assistance, we are committed to providing expert towing, roadside assistance, and heavy-duty mechanic services at affordable prices. We understand that being stranded can be stressful and inconvenient, which is why we strive to provide fast, professional, and courteous service to get you back on the road as quickly and safely as possible. Our team is dedicated to building lasting customer relationships, and we take pride in being the go-to solution for all your towing and roadside assistance needs.
Overall Experience
Stranded Towing has received mixed reviews from customers. While some have had positive experiences, others have reported negative encounters.
Positive Experiences
Some customers have praised Stranded Towing for their professionalism, courtesy, and efficiency. Charles and Anthony Roberts highlighted the excellent service they received, with Charles noting that the company went above and beyond to help him. Teanna Sherrell and Grant S. also appreciated the helpful and knowledgeable staff who assisted them.
Negative Experiences
However, many customers have reported negative experiences with Stranded Towing. Common complaints include overcharging, poor communication, and unprofessional behavior from drivers. Some customers have also reported long wait times, cancellations, and disrespect from the company's representatives.
Specific Issues
Some customers have reported specific issues with Stranded Towing, such as:
- Overcharging: John Humphrey and Kristine W. reported being overcharged for services.
- Poor communication: Ryan Adam Burton and Bri B. experienced poor communication and long wait times.
- Unprofessional behavior: Sonya Quinn and Kristine W. reported being treated disrespectfully by drivers.
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