Give people with bad credit a second chance to own a car
Last Chance Wrecker and Sales, Inc. is a comprehensive towing and recovery company based in Indianapolis, IN. Established with a vision to provide top-notch towing services, we have grown to become a trusted name in the industry. Our commitment to excellence and customer satisfaction has made us the go-to choice for individuals, businesses, and law enforcement agencies in Indianapolis and the surrounding areas.
Our services span across a wide range of needs, from emergency towing and roadside assistance to collateral recovery and parking management. We pride ourselves on our quick response times, professional staff, and cutting-edge equipment, ensuring that we meet and exceed our clients' expectations every time.
Emergency Towing
We understand that accidents and vehicle breakdowns can be stressful and inconvenient. That's why we offer 24/7 emergency towing services to help you get back on the road as quickly as possible. Our team of experienced and certified tow truck operators is always ready to respond to your calls, ensuring a fast and safe towing experience.
Roadside Assistance
Our roadside assistance services are designed to help you in those unexpected situations. Whether you need a jump start, fuel delivery, tire change, or lockout service, our team is equipped to handle it. We strive to minimize your downtime and get you back on your way safely and efficiently.
Collateral Recovery
Last Chance Wrecker and Sales, Inc. is a certified repossession agency, specializing in the repossession of various types of collateral. We work with banks, credit unions, equipment lenders, and personal and commercial finance companies to repossess automobiles, campers, recreational vehicles, watercraft, and all-terrain vehicles. Our team is committed to handling every repossession with the utmost professionalism and respect for all parties involved.
Parking Management
Keeping your parking lot organized and well-maintained is essential for the smooth operation of your business or community. Our parking management services are designed to help you achieve this. We assist communities and businesses with overcrowded parking lots, misplaced tenants or guests, and abandoned vehicles, helping you maintain a safe and orderly environment.
Vehicle Locator
If your vehicle has been impounded by the police department or a property owner due to illegal parking, or if it has been repossessed by your lender or lien holder, we can help you locate it. Our vehicle locator service allows you to inquire about your vehicle and provides you with the necessary information to reclaim it.
At Last Chance Wrecker and Sales, Inc., we are committed to providing exceptional service, ensuring that our clients receive the best possible experience. We invite you to explore our services further and discover why we are the preferred choice for towing and recovery services in Indianapolis.
System Error and Disputes
Some customers have reported a "system error" where they were re-charged for services that date back as far as a year. This issue was not publicly disclosed by the company, and customers were only informed when they called attention to it. One reviewer recommends checking your cards and filing disputes.
Customer Service
On the other hand, many reviewers have had positive experiences with the customer service team, describing them as "excellent, " "cordial, " "patient, " and "informative." Some reviewers have received personalized attention and detailed information from customer service representatives, making them feel valued and appreciated.
Towing and Parking
However, some customers have experienced difficulties with the towing service, including being towed from their own complex or neighborhood parking spot without proper signage. Some reviewers have expressed frustration and anger towards the company, calling them "thieves" and "criminal organizations."
ECU Purchases and Delivery
A few reviewers have purchased parts or accessories from the company, including an ECU for their vehicle. These reviewers have reported smooth transactions, with prompt payment and shipping.
Service Technicians
Some reviewers have had positive interactions with service technicians, describing them as skilled, professional, and courteous. One reviewer, in particular, praised a technician named Todd for his patience and expertise in educating them on safe towing practices.
Overall
Last Chance Wrecker Towing Service has received mixed reviews, with some customers experiencing difficulties with the company's towing practices and others appreciating their customer service and professionalism.
