Reliable, Professional, and Affordable - We've Got You Covered!
Our Mission
At Tidewater Express Inc., our mission is to provide top-notch repair and towing services to the Hampton Roads area. We strive to ensure our customers receive the best possible experience, from our 24/7 emergency services to our comprehensive repair facilities.
About Us
For over 35 years, Tidewater Express Inc. has been a trusted name in the Hampton Roads area, providing a wide range of services to get you back on the road. Our journey began as a humble truck repair shop, but we've since expanded to offer towing and recovery services, making us a full-service provider to the local community. As a locally owned and operated business, we understand the concerns of our customers and the community we serve.
Our Services
We offer a comprehensive range of services to cater to all your vehicle needs. From heavy-duty truck repairs to towing and recovery, roadside emergency services, tire services, and RV repairs, we've got you covered. Our expert technicians are trained to handle any issue, big or small, and our state-of-the-art facilities ensure that your vehicle receives the best care possible.
Our Commitment
At Tidewater Express Inc., we're committed to providing professional, reliable, and affordable services to our customers. We understand the importance of getting back on the road quickly and safely, and we're here to help. Whether you need emergency towing, routine maintenance, or collision repair, we're here to ensure you receive the best possible experience.
What Our Customers Say
We're proud to have served countless customers over the years, and we're thrilled to hear their stories. From towing and recovery to RV repairs, our customers rave about our dedication to quality, professionalism, and customer satisfaction.
Get In Touch
At Tidewater Express Inc., we're always here to help. Whether you need emergency services or routine maintenance, we're just a call away. Contact us today to experience the difference for yourself.
Overall Experience
The reviews of Tidewater Express are mixed, with some customers having a positive experience and others having a negative one.
Positive Reviews
Many customers have praised the company's responsiveness, professionalism, and expertise. They have commended the staff, including CJ, Deloris, Aaron, Mike, and Sharon, for their helpfulness and knowledge. Some have appreciated the company's ability to accommodate their needs, such as towing large vehicles or providing mobile service. Others have praised the company's efficiency, friendliness, and flexibility.
Negative Reviews
On the other hand, some customers have had a negative experience with the company. Some have complained about long wait times, poor communication, and unhelpful staff. Others have expressed frustration with the company's policies, such as refusing to tow a vehicle to a specific location. A few have also reported poor service, including instances of drivers not showing up or being unprofessional.
Common Themes
A common theme among the positive reviews is the company's responsiveness and professionalism. Many customers have praised the staff for their helpfulness and knowledge. On the other hand, a common theme among the negative reviews is poor communication and poor service.
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